What are the responsibilities and job description for the Housekeeping Manager position at The Palmer House Resort?
Housekeeping Manager
Are you a highly skilled and motivated individual who loves to keep things clean and organized? Do you enjoy creating a welcoming and comfortable environment for others? If so, we have an immediate opening for a Housekeeping Manager!
The Housekeeping Manager is responsible for planning, organizing, directing, and supervising activities of custodial workers engaged in providing care, cleaning, and maintenance of clinical and academic buildings, furniture, and fixtures. This position will schedule employees, assign duties, inspect work, investigate complaints regarding custodial services, and recommend corrective action. May purchase supplies and equipment, take periodic inventories, screen applicants, and train new employees. The Housekeeping Manager is responsible for assuring the highest degree of quality care is maintained at all times.
Minimum Qualifications:
Minimum Requirements:
1. Associates degree, vocational or technical school degree. An equivalent combination of education and experience may also be considered.
2. At least 5 years of work-related experience in working in facilities, janitorial, or custodial in a public facility or healthcare environment.
3. At least 5 years of supervisory or managerial responsibilities. An equivalent combination of education and experience may also be considered.
4. Able to read, understand, and follow written instructions, and comprehend verbal instructions given in English.
5. Specialty Training in Carpet Care, Customer Service, Floor Care and or Supervisor training.
6. Demonstrate thorough understanding of environmental service equipment, supplies, policies, and procedures.
7. Excellent oral and written communication skills required. Excellent interpersonal skills and ability to interface with a diverse and wide range of people.
8. Proficiency using internet-based programs, Microsoft Outlook, Excel, and Word.
9. Ability to prepare daily and monthly reports as established by Director.
10. Ability to manage in a diverse environment with focus on client and customer services is essential to success in this role.
11. Age Specific Competency: Able to differentiate and appropriately handle situations involving patients, visitors, and family members in various age groups.
12. Must participate in self-development programs and activities.
Physical Effort Required:
- Ability to walk and stand for long periods of time.
- Ability to lift up to 50 lbs.
Preferred Qualifications:
Preferred Qualification:
- Bachelor’s degree.
- Courses in personnel management, budgeting, cleaning principles and public relations preferred.
- Familiarity with DOH, JCAHO, DEP, EPA and SRBC regulations.
- More than 2 years extensive knowledge and experience in custodial work loading and use of associated software.
Tucked away in the heart of Green Mountain National Forest is Palmer House Resort, Ascend Hotel Collection®, a boutique hotel in Manchester Center, VT. We’re located close to local restaurants, shopping and outdoor activities where visitors can spend the day exploring what makes our destination special. As our guest, you’ll enjoy amenities that allow you to relax while making the most of your time in Vermont like free WiFi throughout the hotel, free overnight parking, and free hot breakfast to start your day with plenty of energy.
All of our thoughtfully appointed guest rooms include a full kitchen or a refrigerator, microwave and coffeemaker and a flat-screen TV with premium cable channels. And when you want to unwind, our indoor heated pool and fitness center are available to use throughout your stay.
We’re close to US-7 on the way to downtown Manchester Center. Enjoy a day practicing your golf swing on our professionally maintained 9-hole course located on the property. There are also tennis courts, a stocked fishing pond, shuffleboard and hiking trails for you to enjoy. History buffs can spend time at the Lincoln Family Home better known as “Hildene.” Guided tours will show you the beauty of this stately mansion that once belonged to the prominent family. If you like skiing, you’ll love our proximity to the mountain ski resorts all located nearby. Every destination has its hidden gems—we’ll make sure you find them.
