Turn Down Attendant- Free Parking

About Us

The Palms Hotel & Spa combines genuine service, laid-back sophistication and oceanfront serenity into a 251-room vacation, meeting, and wedding destination where complete wellness and environmental awareness are at the center of each guest experience.

Privately owned and managed by a European family since over 25 years, The Palms is a AAA Four-Diamond rated hotel with a lush tropical pool area, a full-service beach operation, over 8,000SF of meeting and event space, an AVEDA lifestyle spa & salon, and ESSENSIA Restaurant & Bar, its signature natural gourmet eatery. The Palms Hotel & Spa is a member of Preferred Hotels & Resorts, a collection of the finest independent luxury hotels around the world, and Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, and the recipient of Travel & Leisure’s World’s Best Award for six consecutive years. 

Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of our family!

Responsibilities & Qualifications

JOB SUMMARY:

A turndown attendant is responsible for the successful organization and cleanliness of their assigned rooms and public areas in the hotel.

MAIN DUTIES & RESPONSIBILITIES:

• Ensure hotel cleanliness is maintained to the highest level with attention to detail.
• Maintain effective communication
• Clean assigned rooms and public areas timely
• Adhere to proper instructions of cleaning agents
• Treat all lost and found items with care and properly turn into security daily
• Treat guests, associates and vendors with professionalism and respect
• Maintain a safe working environment by following safety guidelines
• Ensure all work areas, storage areas and housekeeping carts are organized and well maintained
• Provide a clean and comfortable room for each guest every day
• Interact positively with customers and take action to resolve issues to maintain high guest satisfaction
• Place daily amenity in room.
• Other duties as assigned.

OTHER DUTIES & RESPONSIBILITIES:

• Ability to scrub and scour surfaces extending arms over head to perform cleaning tasks
• Ability to push and/ or pull equipment such as a housekeeping cart and vacuum
• Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arms and wrist move, climb ladders a stair and walk on uneven surfaces.
• Adhere to all sustainability guidelines as per the Inspired by Nature Program.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Attention to detail and skilled organization
• Ability to work effectively in a multi-cultural team environment
• Knowledge of cleaning equipment, chemicals and procedures
• Ability to handle a multitude of tasks in an intense, ever-changing environment
• Show genuine care for all co-workers and guest(s)
• Maintain a professional appearance and manner at all times
• Ability to use industrial cleaning equipment and products
• Able to project a professional manner at all times
• Committed to service, quality and cleanliness
• Ability to stand for extended periods of time
• Ability to lift, reach, crouch and lift moderate weight (10-20 pounds).

EXPERIENCE & EDUCATIONAL REQUIREMENTS:

• Previous work experience as a Housekeeping room attendant
• Hands-on experience with cleaning and maintenance tasks for large organizations

WORK CONDITIONS & PHYSICAL DEMANDS:

• There may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperature, inclement weather, noise, or lights.
• While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
• While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. The team member will also come in contact with noxious and abrasive chemicals that must be handled properly to ensure the safety of the team member and others.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail.

The hotel operates seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill changing operational demands.

All requirements are subject to possible modification to reasonably accommodate individuals with a disability.