What are the responsibilities and job description for the Front Desk Receptionist position at The Panther Group?
The Panther Group is seeking a Front Desk Receptionist. The Front Desk Receptionist is responsible for greeting and welcoming visitors, answering phone calls, managing appointments, directing guests to the appropriate person or office, maintaining cleanliness of the reception area, and performing various clerical tasks. He / she is professional, good natured, energetic, clear-thinking, flexible, reliable, and approachable.
The Front Desk Receptionist is charged with :
Hospitality
Welcoming all guests and visitors, providing hospitality, and connecting guests and visitors to staff and resources.
Answering the division’s main telephone line and routing calls, as appropriate.
Managing the division’s general email inbox and responding and routing inquires, as appropriate. Office Management :
Managing incoming and outgoing mail, including distribution to staff.
Ensuring the division’s shared spaces are clean and welcoming, including : the lobby, kitchen, conference rooms, and public corridors, as well as solving any facilities or equipment issues.
Managing the division’s storage closets, including office and kitchen supply inventories, distribution, and ordering activity. Operations :
Providing day-to-day administrative assistance and support to the ‘core team’, which may entail but is not limited to : scheduling, data entry, and assistance with projects.
Assisting with event planning, including : booking space, ordering food and event setup / breakdown. We’re looking for candidates who have :
An Associate’s degree and a minimum of 1 year of front desk reception / administrative experience.
Proficient in Microsoft Office Suite, Microsoft Teams and Outlook.
Proven success performing a variety of tasks and prioritizing across stakeholders appropriately.
A love for learning and relentless curiosity.
A knack for delivering quality and timely customer service with a caring disposition.
Excellent communication and interpersonal skills.
A strong organizational acumen and keen attention to detail.
An appreciation for logic and order.
Sound judgement and ability to make decisions independently.
A calm and professional demeanor even when confronted by challenging situations.
