What are the responsibilities and job description for the Server position at The Park at 14th?
About The Park at 14th
The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to providing our guests with an unforgettable dining experience through impeccable service and a warm, welcoming ambiance.
Job Summary
We are seeking enthusiastic and passionate Servers to join our dynamic team. As a Server, you will play a crucial role in creating memorable dining experiences for our guests. You will be responsible for providing attentive and efficient service, ensuring guest satisfaction, and contributing to a positive and productive team environment.
Key Responsibilities and Duties
- Guest Service:
- Greet guests warmly and professionally, making them feel welcome and valued.
- Anticipate guest needs and proactively address any concerns.
- Provide knowledgeable and informative recommendations on menu items and beverages.
- Accurately take and deliver orders, ensuring all requests are fulfilled correctly.
- Use suggestive selling techniques to enhance the guest experience and increase sales.
- Handle guest inquiries and resolve issues effectively and courteously.
- Operational Excellence:
- Follow all restaurant policies and procedures, including those related to food safety, sanitation, and service standards.
- Accurately process payments and balance checks.
- Perform all side work duties efficiently and effectively, including table setting, bussing tables, and restocking supplies.
- Assist with running food and beverages to tables in a timely and safe manner.
- Maintain a clean and organized work area.
- Teamwork:
- Collaborate effectively with other team members, including hosts, bartenders, and kitchen staff.
- Assist with host duties as needed, such as greeting guests and managing waitlists.
- Contribute to a positive and supportive team environment.
Essential Functions
- Excellent Communication Skills: Ability to communicate effectively with guests and colleagues, both verbally and in writing.
- Strong Interpersonal Skills: Warm and friendly demeanor with the ability to build rapport with guests.
- Attention to Detail: Accuracy in order taking, food delivery, and cash handling.
- Multitasking Abilities: Ability to efficiently manage multiple tables, take orders, and provide attentive service simultaneously.
- Physical Requirements: Ability to stand for extended periods, lift and carry trays, and navigate a busy restaurant environment.
- Professionalism: Maintain a neat and professional appearance at all times.
- Teamwork: Ability to work effectively as part of a team and contribute to a positive work environment.
- Availability: Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
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Operating Hours (Excluding Special Events)
Friday: 5 PM–3 AM
Saturday: 11 AM–3 AM
Sunday: 11 AM–7 PM
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 5 PM–2 AM
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Operating Hours (Excluding Special Events)