Project Manager, Operations

Position Summary

The Project Manager is an organized and proactive member of the Account Operations team. This role requires 2-3 years of experience to lead, coordinate, and deliver marketing efforts across various channels. You will ensure projects are executed smoothly, within scope, budget, and timeline, while maintaining high-quality standards.

Position Responsibilities

RESPONSIBILITY 1: Project Management Excellence

• Oversee client project deliverables and act as a primary point of contact for assigned projects.
• Regularly update project timelines to manage tasks efficiently.
• Assist the account services team in creating project proposals and accurately estimating project costs.
• Initiate projects with clear presentations of key deliverables, timelines, and budget requirements.
• Proactively identify and resolve any issues that could delay project progress.
• Continually update work management and proofing systems to ensure current project statuses.
• Serve as a key figure in the Quality Assurance process, ensuring that all deliverables meet high standards for quality and accuracy.
• Apply innovative thinking to navigate projects that lack a defined process or have unclear outcomes.
  
  

RESPONSIBILITY 2: Financial and Vendor Management

• Work closely with the Account Management and Accounting teams to ensure smooth execution of payment processes.
• Keep a close eye on project finances and timelines to ensure everything stays on track.
• Act as the primary communicator for different vendors, freelancers, and contractors involved in projects.
• Responsible for project reporting to confirm that timelines and budgets align with the Statement of Work.
  
  

RESPONSIBILITY 3: Team Collaboration

• Ensure seamless interaction among various teams such as Account Services, Creative, Digital, and Development.
• Facilitate transitions of work between the creative department and Digital and Development team.
  
  

Preferred Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 2-3 years of experience in project management, preferably within a marketing agency or similar environment.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience working with a project management platform, such as Monday.com or others.
• Excellent interpersonal and communication skills.
• Proficiency in project management software or willingness to learn new tools.
• Ability to multitask, prioritize, and adapt to changing requirements.