What are the responsibilities and job description for the Payroll Specialist position at The Payroll Factory?
The JOB
We are looking for a Payroll Specialist who thrives in a fast-paced, detail-oriented environment. This role is all about accuracy, efficiency, and delivering outstanding client support. If you love payroll, problem-solving, and working with a team, this position is for you!
What You’ll Be Doing
- Payroll Processing! – Heavy data entry with strict time constraints, ensuring payroll is accurate and on time.
- Client Support – Assist clients with payroll entry programs, timekeeping systems, and related payroll products.
- Confidentiality – Handle sensitive payroll and employee information with the utmost discretion.
- High-Volume Workload – Efficiently manage a large number of client requests and calls with a positive and energetic approach.
- Process Improvement – Identify and implement procedural changes to improve payroll accuracy and efficiency on a client-specific level.
- In-Person Team Support – Work in-office to support staff, assist clients and visitors, and keep payroll operations running smoothly. Monday to Friday from 8am - 5pm in Napa, CA.
What We’re Looking For
- Experience & Education – Associate’s degree in accounting, HR, or a related field is preferred. Experience with payroll or bookkeeping is highly desirable.
- Tech-Savvy – Strong typing and data-entry skills (10-key by touch), proficiency in Microsoft Office, and the ability to interpret data with a high level of accuracy.
- Detail-Oriented & Organized – Ability to manage multiple deadlines while maintaining accuracy.
- Self-Starter & Team Player – Able to work independently but also thrive in a close-knit, collaborative environment.
- Customer Service Focused – Exceptional communication skills and a client-first mindset.
- Fast-Paced & Adaptable – Comfortable in a high-performance, deadline-driven environment.
- Bonus Points – Experience with time and attendance, retirement plans, §125 plans, HSA, workers' comp, garnishments, or bilingual English/Spanish skills.
Benefits
- Competitive cash compensation based on experience
- Paid holidays, vacation/sick/float days
- Group Medical Insurance Plan
- 401k Retirement Plan
- Flexible Spending Accounts
If you’re a detail-driven payroll professional looking for a dynamic role in a supportive team environment, we’d love to hear from you!
