Lead Medical Scribe / Assistant

Job Summary

We are looking for a Medical Scribe / Assistant to play a key role in supporting daily clinic operations and ensuring high-quality patient care. In this role, you will work closely with the lead physician as his trusted assistant, attending and documenting consultations in person & via Zoom, and assisting in overall workflow. Your ability to stay organized, multi-task, and adapt while planning ahead will be essential to staying on track with tasks. 

The Pazio Institute’s model of Medical Maintenance Engineering aims to offer patients a path toward truly optimal health that goes far beyond medicine and reactive treatments. Our mission is to combine cutting-edge treatments with innovative technologies to improve and extend human life. 

This role is perfect for individuals who thrive on continuous learning and want to immerse themselves in the latest developments in the medical field. You'll gain firsthand exposure to advanced diagnostic tools and revolutionary approaches to wellness and longevity.

If you enjoy problem-solving, learning, and customer service in an environment that positively improves the lives of others, this position offers the opportunity to make a meaningful impact.

Our dedication to ushering in the future of healthcare demands a team that is collaborative, forward-thinking, and committed to excellence. 

Key Responsibilities

1. Medical Scribe / Assistant

• Chart preparation

• Welcoming patients and performing intake

• Controlling the flow of consultations by providing reminders of what needs to be reviewed, answered, and time tracking.

• Utilizing scribe AI software to enhance documentation and ensure accuracy. 

• Editing AI notes into comprehensive system-based notes (Power2Practice EMR)

• Multi-tasking during lengthy appointments while maintaining active listening. 

• Completed accurate checkout form for task creation in our project management software - Monday.com. 

• Update patient medical spreadsheets with any changes

• Sending concise yet informative recap emails to patients and team members after each appointment.

• Pre-booking patients for their next quarterly visit and occasionally collecting payment

4. Administrative Support

• Collaborating with Liaisons and other team members through Zoom, WhatsApp, and other communication tools to ensure the patient’s protocol is followed

• Organize and prepare everything for the Doctor’s daily tasks. 

• Uploading consents and other documentation

• Completing necessary records request

• Send prescription refills and complete limited PARs

• Order labs, diagnostic orders, and create referral notes as needed.

• Occasional communication as needed with patients through text, calls and emails.

• Maintain a tidy front desk and office