What are the responsibilities and job description for the E-Commerce Specialist (Amazon) position at The PCA Group?
Created 36 years ago, the PCA Group of Companies (PCA) is a privately owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.
Key Responsibilities:
- Product Management: Create, optimize, and manage product listings, descriptions, and content across e-commerce marketplaces (e.g., Amazon FBA/FBM, Walmart, Overstock, eBay, Alibaba Group, Tmall, JD, TikTok).
- Data Management: Manage and consolidate product data from multiple sources for accuracy and consistency.
- Collaboration: Work closely with account managers on promotions, creative assets, new products, and feature launches.
- Optimization: Plan and execute keyword optimization and listing improvements to maximize sales and customer ratings.
- Business Development: Develop partnerships and foster relationships with local and international companies, identifying target markets and expanding the customer base.
- Performance Analysis: Evaluate business performance, conduct account reviews, and identify areas for improvement, setting standards and goals for prioritization.
- Profitability: Analyze costs to optimize profitability and ensure efficient operations.
- Account Management: Manage accounts, including new business development, sell-in strategies, and achieving seasonal and quarterly sales targets.
- Monitoring and Problem-Solving: Monitor account performance and customer service to detect and address problems or capitalize on new opportunities promptly.
Qualifications:
- Work Schedule: Must be able to work in person 5 days a week at our Ronkonkoma office.
- E-commerce Experience: Minimum 1 year (preferred).
- MS Office Proficiency: Skilled in Word, Excel, Outlook, and PowerPoint.
- Time Management: Ability to multitask, prioritize, and manage time effectively.
- Customer Support: Proven experience in providing excellent customer support.
- E-commerce Sales: Previous experience with progressively increasing responsibilities.
- Communication Skills: Strong written and verbal communication abilities.
- Organizational Skills: Highly organized and detail-oriented.
- Analytical Thinking: Strong problem-solving and analytical skills.
- Adaptability: Willingness to learn and grow.
What we offer:
- Phenomenal discounts on products within the beauty industry and beyond
- Medical, Dental, and Vision along with supplemental benefits available after 60 days
- 401 (k) available after 1 year of service with up to a 4% match
- 12 days PTO and Paid Holidays
- Salary is commensurate upon experience ($20.00- $28.00 per hour).
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
Salary : $20 - $28