What are the responsibilities and job description for the International Operations Specialist position at The PCA Group?
Created 36 years ago, the PCA Group of Companies (PCA) is a privately-owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.
Summary:
Are you someone who thrives in a fast-paced, global environment? Do you love keeping things organized, solving problems, and supporting a team that’s growing the reach of beauty brands around the world? We’re looking for a driven, detail-savvy International Operations Specialist to join our team!
In this role, you'll be the right hand to our International Operations Manager—keeping day-to-day tasks running smoothly, supporting our International Sales Managers, and ensuring we deliver excellent service to clients worldwide. You'll wear many hats—from handling order and inventory coordination to refining operational workflows and client onboarding—all while playing a key role in our global success story.
What You’ll Do:
Client Onboarding & Account Support
- Manage end-to-end onboarding for new international clients—accurate, timely, and smooth.
- Own item setup and supplier documentation.
- Be the go-to contact for client updates and account support.
Inventory & Order Management
- Oversee inventory levels and replenishment for our European and UK subsidiaries.
- Track orders, troubleshoot delays, and ensure on-time, accurate deliveries.
Retailer & Pricing Coordination
- Assist with retail pricing strategies and keep pricing data current and accurate.
- Work with retail partners to address discrepancies and maintain alignment.
Sales Team Support
- Equip International Sales Managers with real-time data: price lists, inventory reports, order status, and more.
- Support special projects, reporting, and interdepartmental communications.
Operations & Admin
- Take charge of essential admin tasks like reporting, data entry, and document prep.
- Keep internal operations smooth and communication flowing between teams.
Process Improvements
- Spot gaps, suggest smart fixes, and help optimize the way we work.
What You Bring:
- Excellent organizational skills and laser-sharp attention to detail.
- Strong communication skills—both written and verbal.
- Tech-savvy with Microsoft Office, especially Excel and Outlook.
- Comfortable multitasking and managing priorities independently.
Bonus Points If You Have:
- Experience supporting international teams or clients.
- Knowledge of retailer operations, pricing setups, and order processing.
- Familiarity with inventory or supply chain systems.
- A high school diploma is required; bachelor’s degree preferred.
What we offer:
- Phenomenal discounts on products within the beauty industry and beyond
- Medical, Dental, and Vision, along with supplemental benefits available after 60 days
- 401 (k) available after 1 year of service with up to a 4% match
- 12 days PTO and 6 Paid Holidays
- Salary is commensurate with experience, $22 - $27 per hour
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
Salary : $22 - $27
