What are the responsibilities and job description for the Assistant Market Leader position at The Peach Truck?
Join The Peach Truck as an Assistant Market Leader and play an integral role in delivering a consistent and exceptional experience for our customers while overseeing daily operations across multiple locations.
Description
As an Assistant Team Leader at The Peach Truck, you’ll ensure product freshness, availability, and branded presentation while fostering a customer-first culture with your dedicated team. You’ll manage day-to-day operations, inventory accuracy, and sales trends alongside the Market Leader while leading a team to meet sales goals and maintain high standards for the customer experience.
At The Peach Truck, we believe in providing our team members with meaningful experiences that foster skill development for a successful career. This role provides insights into customer service fundamentals, retail business operations, and leadership, with an emphasis on team development and building a customer-centric environment. Whether you're leading your team in operations or executing sales strategies, you'll be at the heart of everything we do.
Responsibilities Include:
- Recruiting and Hiring: Oversee pipeline management for seasonal roles. Review, screen, and interview candidates while collaborating with the Market Lead to make offers and hire a team.
- Marketing and Business partnership: Develop and maintain partnerships with relevant businesses, and community partners to expand knowledge and sales for The Peach Truck.
- Team Leadership & Development: Onboard, train, lead, and develop a seasonal team through a customer-centric lens while upholding The Peach Truck brand standards. Establish clear goals and expectations, provide regular feedback, and hold team members accountable to succeed. Celebrate wins with recognition and collaborate with the Market Leader to issue warnings or performance improvement plans when needed.
- Scheduling & Planning: Plan schedules in partnership with your Market Lead based on weekly business workload and customer traffic in alignment with Peach Truck’s priorities. Create weekly schedules to submit to the Market Lead for approval and posting for the team.
- Operational Excellence: Oversee daily operations including inventory management, merchandising, replenishment, safety and compliance, and maintaining a safe environment. Ensure all locations comply with Peach Truck brand standards and federal, state, and local laws.
- Driving & Transportation: Drive a rental vehicle to and from stops safely, including transporting passengers and equipment, and monitor traffic requirements to modify stop setups as necessary. Manage incident reporting when needed.
- Own the Setup: Oversee the setup and teardown of each stop, including organizing tables, tents, and equipment (50 lbs), ensuring everything runs smoothly. Address stop needs (e.g., emergency situations, location issues, regulatory visits) and manage all aspects of location logistics, ensuring operational efficiency.
- Sales & Market Performance: Understand sales goals, plan, and execute daily/weekly workload to deliver on stop-specific sales goals and customer engagement. This includes merchandising, upselling, and leveraging category sales trends to drive business growth. Drive total market sales, understand your role in sales growth, and lead your team to optimize market performance.
- Reporting & Analytics: Review data and reports to identify business trends, gaps, and opportunities for improvement. Develop business plans and assignments based on observations and report back to leadership.
- Competition & Market Insights: Assess the competition and leverage insights to drive business objectives. Adapt to changes in unique market trends and adjust strategies as necessary to meet goals.
What We Are Looking For:
What Makes This Role a Peachy Fit?
Do you have a knack for leadership and a passion for creating joy? In this role, you'll guide a team dedicated to spreading the happiness of a perfect peach. If you excel in leading teams, handling challenges with grace, and love the idea of a summer filled with customer interactions, you're exactly who we need.
Join us in a rewarding journey where working in a fun and energetic environment excites you. You won't just be leading; you'll be learning too! From mastering the art of maintaining peach perfection to diving into category sales trends and honing your inventory management skills, you'll gain juicy insights into the core of our business. And because we love seeing our team grow, we provide feedback and opportunities to advance, making every season with us a chance to thrive and flourish.
Requirements:
- 21 years of age or older and eligibility to work in the United States in compliance with applicable employment laws.
- Comfortable with a non-traditional Monday-through-Friday job and a flexible work schedule, including weekends (mandatory in-season, June - August).
- Valid driver’s license with a clean driving record.
- Previous retail leadership experience preferred but not required.
- Ability to safely lift 50 pound boxes repeatedly throughout a shift.
- Ability to work outdoors in various climates.
- Ability to thrive in a fast-paced environment, showing flexibility, proactiveness, and attention to detail while multitasking.
- Access to a personal smartphone and adaptability to current technology needs.
- Ability to work independently without direct supervision at all times and follow instructions.
- Dedicated to placing the customer experience as the utmost priority, with strong communication skills utilizing positive, customer-focused language, and expertise in customer education, upselling, and cross-selling.
- Proven ability to mentor and coach team members, holding them accountable.
- Strong cognitive skills, including problem analysis, decision-making, financial, and quantitative analysis.
- Proficient in managing workload and prioritizing tasks independently.
The Peach Truck is an equal-opportunity employer committed to creating an inclusive environment for people of all backgrounds and identities.
Salary
$1,150 - $1,250 per week
Salary : $1,150 - $1,250
