What are the responsibilities and job description for the User Experience Analyst position at The People Place?
Company Description
Consumer Products Company
Job Description
My client’s User Experience (UX) team is committed to defining and building great experiences for their customer-facing apps and online experiences. As a User Experience Analyst, you will utilize a variety of user research and information gathering techniques – along with your strong creative, conceptual, and problem-solving skills – to help design experiences for desktop, t, and mobile devices. To be successful, you will need to be collaborative, confident, self-aware, flexible, analytical, creative as well as an advocate for the customer.
Primary Responsibilities:
- Specify and articulate your experience designs using low- and medium-fidelity wireframes, user flow diagrams, and interactive prototypes
- Partner with key stakeholders, including technology, business analysts, operations, customer care, and testing teams, all while advocating for the best experience for our customers
- Plan, coordinate, and participate in customer experience research studies using techniques such as usability testing, focus groups, and feedback surveys analyze the information gathered to make design recommendations for improving an experience
- Take ownership of assigned projects and make decisions with limited supervision other responsibilities as assigned
Qualifications
Mandatory Requirements:
- Bachelor’s Degree in a related field is highly desirable. In lieu of a related degree, 3 years of relevant work experience is the minimum acceptable substitute
- 2-4 years of professional experience
- Existing proficiency with Web and mobile design patterns is required
- Solid knowledge of user interface design, information architecture, and human factors is absolutely required
- Familiarity with user research techniques, usability testing, and analytics is required
- Existing familiarity with Web and mobile design patterns is required
- Knowledge of user interface design, information architecture, and human factors is strongly recommended
- Familiarity with user research techniques, usability testing, and analytics is strongly recommended
- Demonstrated experience making and supporting recommendations using observed customer behavior and site analytics
- Experience with HTML, CSS, Flash, JavaScript, and other UI development tools
- Demonstrated experience making and supporting recommendations using observed customer behavior and site analytics
- Although this is not a coding position, experience with HTML, CSS, Flash, JavaScript, and other UI development tools will be an asset
- Experience working on ecommerce sites/apps is a plus
- Experience with Search Engine Optimization (SEO) is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.