What are the responsibilities and job description for the Front Desk Staff position at The Perfect Workout?
Job Summary
Part Time Saturdays 8am-5pm. Sundays 1pm-5pm
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our members and will play a crucial role in providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
- Greet and welcome members upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently,
- Provide excellent customer support by addressing guest inquiries, concerns, and requests promptly.
- Sign people up for memberships and Insurance memberships.
- Maintain accurate records through data entry and Gym Assistant Programs.
- Handle phone calls professionally, providing information about services and amenities.
- Collaborate with other departments to ensure seamless member experiences.
- Perform office management tasks as needed, including filing and maintaining organized documentation.
Responsibilities
- Skills
- Strong customer support skills with a focus on member satisfaction.
- Proficient in computer systems with experience in data entry.
- Excellent organizational skills to manage multiple tasks effectively.
- Ability to type accurately and efficiently for documentation purposes..
- Strong communication skills, both verbal and written, to interact effectively with members.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 13 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Weekends only
Work Location: In person
Salary : $12
