What are the responsibilities and job description for the Veterinary Receptionist position at The Pet Wellness Clinic?
The Pet Wellness Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a flexible schedule and availability needed [Monday-Friday, Monday-Saturday].
Full-time benefits and compensation:
- Compensation: $16.50 - $17.50/hour, based on experience and skill set
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off
- Personal pet discount
- Uniform allowance
Minimum qualifications and skill set:
- 1 years of client service experience
- Previous veterinary experience is highly desired
- Proficiency in the following skills:
- Client communication
- Scheduling appointments
- Checking in/out
- Fianacial transactions
- General hospital cleaning
The Pet Wellness Clinic, nestled in the picturesque city of Fort Collins, Colorado, is dedicated to providing compassionate and comprehensive veterinary care for pets. Their experienced team offers a wide range of services, including preventive care, diagnostics, surgery, and dentistry, tailored to meet the individual needs of each furry companion. With a focus on promoting the health and well-being of pets, The Pet Wellness Clinic strives to build lasting relationships with pet owners while ensuring the highest standard of care for their beloved animals.
Salary : $17 - $18