What are the responsibilities and job description for the Medical Receptionist (Travel) position at The Plastic Surgery Center?
About Us:
TPSC, SMM, and TCOPS are members of the Advanced Reconstructive Surgery Alliance (ARSA), one of the largest privately owned groups of Plastic and Reconstructive Surgeons in the country
Advanced Reconstructive Surgery Alliance (ARSA) and its affiliates TPSC, SMM and TCOPS are the largest Plastic Surgery medical practice in the country. Our expanding team of top tier physicians, coupled with our continued medical advancements, allows us to offer patients extraordinary clinical services with a 5-star experience. We have a bold vision with a desire to revolutionize the industry, meeting patient needs while favorably transforming their lives. Common across the enterprise is not only the commitment to providing safe patient care, but to employee satisfaction and growth opportunities. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.
We are seeking bright, collaborative, motivated and dedicated individuals to join our team. As an employee, you’ll be surrounded by colleagues who go beyond what is expected and look to exceed expectations at every turn. If being part of a fast growing, entrepreneurial thinking surgical practice excites you, look no further!
SMM is seeking a Travel Medical Receptionist. Candidate must be able to commit to traveling with a flexible schedule.
Responsibilities:
- Welcoming patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus
Requirements:
Healthcare experience preferred. Experience in sales, marketing, or hospitality field preferred.
Proficiency in English; multilingual is strongly preferred. Strong organizational, prioritizing and analytical skills.
Compensation:
- Competitive Salary commensurate upon experience
- Medical, Dental, Vision, Life, HSA and Long-Term Disability insurance
- 401k and Profit sharing
- Paid Time Off
- Mileage Reimbursement
- Contribution to Health Benefits
- Company Discounts on Products & Services
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
