What are the responsibilities and job description for the Guest Service Representative position at The Plaza Hotel and Suites?
The Plaza Hotel and Suites in Winona, MN is currently seeking an energetic and detail-oriented individual to join our front desk team as a guest service representative.
You would be joining a fun and professional work environment. Must be dependable, friendly and have a passion for customer service; cashier and computer experience preferred. On the job training is provided. Professional appearance required; job includes work in all areas of hotel guest services.
*Flexible start and end times*
Must be available most weekends
- Greet incoming guests.
- Check guests in and out of the hotel.
- Thank outgoing guests.
- Handling guest requests and concerns promptly and with courtesy.
- Assisting guests with any inquiries regarding local entertainment, restaurants or transportation.
- Making online reservations as well as checking emails and replying in a professional manner.
- Set up and shut down meeting rooms.
Job Type: Part-time
Pay: $14.00 - $14.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Morning shift
- Weekends only
Work setting:
- In-person
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $14 - $15
