IT Specialist

Job Description

Job Description

We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for providing comprehensive IT support, ensuring Ensure the stable operation of on-prem and cloud AD environments, and endpoint security in Windows and Mac OS environments. This includes planning, developing, installing, configuring, and maintenance of all software, end user hardware, group policies, and access control in a timely and accurate fashion.

Duties & Responsibilities :   Responsibilities including but not limited to :

• Work closely with sysops, networking, and security teams to diagnose root causes, and resolve problems
• Administer hybrid on-prem and Azure Active Directory / Office 365
• Manage remote desktop management using Microsoft and Manage VMWare Workspace One platform
• Manage desktop backups & recovery.
• Oversee installation, deployment, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
• Interact and negotiate with vendors and contractors to secure network products and services
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
• Provide guidance to junior members of the team
• Provide onsite and remote desktop support for all PH campuses and affiliate offices
• Provide backup support to SysOps Engineer for corporate SAN
• Provide rotating support for live and VOD streaming services
• Work with AI lab team to vet artificial intelligence solutions for corporate use

Basic Qualifications :

Preferred Qualifications :

Schedule :

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship and without presenting a direct threat to the safety to the applicant or others.

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