What are the responsibilities and job description for the Receptionist position at The Potter's House?
Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Duties & Responsibilities: Responsibilities including but not limited to:
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are not available.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access and issues passes when required.
Basic Qualifications:
- Associate degree; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Bilingual in Spanish is a plus but not required
Preferred Qualifications:
- Ability to understand how to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Benefits:
- 401(k)
- 401(k) matching
- Dental/Vision insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
Schedule:
- 8-hour shift
- Monday to Friday
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship and without presenting a direct threat to the safety to the applicant or others.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
