What are the responsibilities and job description for the Full Time Receptionist position at The Premier Collection?
Help Wanted: Full-Time Service Department Receptionist for Premier New Car Dealership
Are you a dynamic, personable individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy being the face of a thriving business? If so, we want you to join our team as a Service Receptionist at Mazda White Plains, a leading new car dealership dedicated to providing exceptional service and driving customer satisfaction.
Position: Service Receptionist
Location: Elmsford NY
Hours: Monday through Friday 730 am to 5 pm, Saturday 8am-4pm
About Us:
Mazda White Plains is a top-rated dealership known for our outstanding inventory of new cars and unparalleled customer service. As we continue to grow, we are looking for a dedicated Service Receptionist to help us maintain our high standards and enhance the customer experience.
Key Responsibilities:
Greet customers with a friendly and professional demeanor, setting a positive tone for their dealership experience.
Answer and direct incoming calls to the appropriate departments or personnel.
Schedule appointments for service visits and transfer calls to service advisors
Manage and maintain an organized reception area and waiting room.
Assist with administrative tasks such as processing paperwork, handling correspondence, and updating customer records.
Provide information about our vehicles, promotions, and services to customers.
Support the service team by coordinating with other departments and handling customer inquiries efficiently.
Qualifications:
Previous experience in a receptionist or customer service role preferred.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and comfortable with multi-line phone systems.
Ability to work well under pressure and handle multiple tasks simultaneously.
Strong organizational skills and attention to detail.
A positive attitude and a team-oriented mindset.
What We Offer:
A supportive and inclusive work environment.
Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
Opportunities for professional growth and career advancement within our dealership network.
Employee discounts on vehicles and services.
How to Apply:
If you're ready to be a vital part of a successful dealership and provide exceptional service to our valued customers, we want to hear from you!
Salary : $18
