IT Network/Telecom Engineer - Dual-Campus

Title : IT Network / Telecom Engineer

Department / Location : IT Network / St. Louis, MO and Elsah, IL

Position Type : Full-time (12-month)

Summary

Principia is looking for an IT Network / Telecom Engineer. In this role, you will manage operations and maintenance of the voice and data network infrastructure, wireless network, telephone system, and inside / outside cable plant on both campuses including technical support, billing, and Switchboard procedures and operations. You will represent the face of IT / Network department to the Principia community and support a respectful and productive team atmosphere.

Your proven administrative, organizational, and communication skills as well as your ability to work under pressure and balance multiple priorities with grace, flexibility, versatility, and patience will be key to your success. Reporting to the Network Director, you will play a critical role in supporting Elsah and St. Louis users including Faculty, Staff, and students. You'll collaborate with the Elsah and St. Louis Network Engineers to support the needs of IT / Network.

Who We Are

At our award-winning pre-K-12 school in St. Louis, Missouri, and top-ranked Principia College in Elsah, Illinois, Principia faculty and staff make up a close-knit community of educators, coaches, and professionals taking a distinct approach to education-blending academic excellence with Christian Science-based character education. Principia's team of over 500 employees supports not only Principia School and Principia College, but also a worldwide network of Alumni & Friends.

At Principia School, our core value is LOVE. Love and its attributes underpin our foundational beliefs as well as our educational approach. We focus on developing the whole child-intellectually, physically, mentally, socially, and spiritually, preparing students for the next steps in life. We foster a challenging yet supportive environment where character unfolds naturally, and talent is cultivated through boundless opportunities. Character education plays an essential role in every aspect of the student experience, and classroom work is augmented by character trips, leadership development, and real-world, hands-on, project-based learning.

At Principia College, our globally-focused curriculum honors diverse perspectives and develops creative changemakers who use their academic skills for good in service to themselves, their communities, and the world. In-depth study meets real-world experience through study abroad programs, internships, capstone projects, and a robust slate of student activities, including a world-renowned mediation team, top-ranked solar car team, national champion rugby club, and the nation's oldest student-run public affairs conference.

Principia employees are part of an engaging academic community preparing students to be tomorrow's leaders, thinkers, and changemakers. We strive to create a collaborative and inclusive environment where everyone feels they belong and are valued.

Primary Responsibilities

Support / Technical :

• Works with peers to monitor and maintain all aspects of the voice and data network infrastructure including network switches and WAPs, class of service, carrier network circuits, fire alarm and other low voltage infrastructure, etc.
• Works with peers to monitor and maintain all aspects of the core phone system including routing tables, network circuits / trunks, phone system servers, class of service, etc.; manages regular system updates in coordination with vendors.
• Works with peers to respond to and resolve user trouble reports and MAC (Move, Add, Change) requests.
• Properly updates the ticket queue for all issues.
• Works with peers to respond to system alarms immediately and maintains ownership of issues to resolution in a timely fashion.
• Escalates issues to vendor / manufacturer support when necessary.
• Works with peers to maintain the inside and outside cable plants in coordination with vendors.
• Works with peers to provide user community updates in coordination with the Director for outages, scheduled maintenance, and wide-impact changes to policy or system functionality.

Administrative / Engineering :

Switchboard (Dual-Campus) :

Core Competencies

Minimum Qualifications

The statements above describe the general nature and level of work but are not a complete list of responsibilities and are subject to change at the discretion of Principia.

Equal Opportunity

Principia, a mission-driven institution, believes every person has the right to an equitable and respectful educational environment and workplace. Principia does not discriminate on the basis of race, color, national origin, ethnicity, gender (identity or expression), sexual orientation, family status, disability, age, or military or veteran status.

In hiring, admissions, and related decisions, Principia-as an institution with a religious mission- gives preference, where appropriate, to Christian Scientists.