What are the responsibilities and job description for the Seasonal Guest Services Associate position at The Rabbit hOle?
Job Summary
The Rabbit hOle is seeking a part-time, seasonal Guest Services Associate to assist and support the museum’s guest services staff to ensure a safe, engaging, and welcoming experience for visitors. This role involves monitoring exhibit areas, enforcing museum policies, and providing basic custodial and department support. The ideal candidate is responsive, friendly, hard-working and customer-focused with a passion for literature and museum culture.
Responsibilities
Assist in monitoring exhibit areas as needed to ensure the safety of visitors and installations. Enforce museum policies professionally, including rules on conduct, food, and exhibit interaction.
Assist the guest services supervisor with custodial needs as well as restocking bathroom and break areas.
Support special events and programs as required.
Requirements
Prior experience in customer service, security, museum work, or education preferred.
Strong communication and interpersonal skills.
Ability to stand and walk for extended periods and to lift up to 40 pounds.
Comfortable enforcing policies in a friendly but firm manner.
Passion for museums, children’s literature, and service to the community.
CPR/First Aid certification is a plus but not required.