What are the responsibilities and job description for the Hotel Front Desk Agent position at The Radnor Hotel?
The Radnor Hotel is a Full Service Hotel in Philadelphia's Main Line Suburbs with 171 guest rooms, including luxury suites.
Currently seeking a Front Desk Agent.
We are looking for customer-oriented individuals who work in an efficient and friendly manner.
Previous Front Desk Agent experience is a plus.
Candidates must have flexibility to work days or evenings. Weekend availability is expected.
Responsibilities include but are not limited to:
- Maintaining a high level of customer service at all times.
- Process guest check-ins and check-outs efficiently.
- Develop and maintain a thorough knowledge of room locations, types of rooms and room selling strategies.
- Proficiency in payment procedures.
- Have working knowledge of reservations and procedures; take same day and future reservations. Know cancellation procedures and adhere to them.
- Responsible for proper telephone etiquette at all times.
Visit our website at www.radnorhotel.com
Equal Opportunity Employer
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $16 - $18