What are the responsibilities and job description for the Host/Server position at The Rail 3373?
Job Overview
We are seeking a friendly and energetic Host/Server to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your primary responsibilities will include greeting guests, taking orders, serving food and beverages, and maintaining a clean and organized dining area. The ideal candidate will have a passion for hospitality and a commitment to creating memorable dining experiences.
Duties
- Greet and seat guests promptly with a warm and friendly demeanor.
- Take food and drink orders accurately using the Aloha POS system.
- Serve food and beverages in a timely manner while ensuring guest satisfaction.
- Assist guests with menu selections and provide recommendations as needed.
- Handle guest inquiries and resolve any issues to enhance their dining experience.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure efficient service flow during busy periods.
- Uphold health and safety standards in food service practices.
Skills
- Strong hospitality skills with a focus on guest relations.
- Proficient in using Aloha POS or similar point-of-sale systems is preferred.
- Excellent customer service skills with the ability to help guests effectively.
- Good phone etiquette for handling reservations or inquiries.
- Previous experience in food service or restaurant environments is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills to interact positively with guests and team members.
Join us in delivering outstanding dining experiences that keep our guests coming back!
Job Types: Full-time, Part-time
Pay: $7.25 - $10.00 per hour
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $7 - $10