Host

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Host opening at BLU Restaurant and Bar and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

Who We Are

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Location: 1 Center St, Folly Beach, SC 29439

Salary: $15.00 per hour with annual bonus opportunities

Benefits

• A culture that values passion, individuality, and fun!
• Opportunities for internal growth and development
• Paid Time Off (PTO)
• Paid holidays
• Earned Wage Access through PayActiv- access to your earned wages before payday!
• Affordable medical, dental, & vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
• Tuition Assistance
• Referral program
• Employee Assistance Program
• Discounts at all Avocet-owned hotels & restaurants
  
  

Position Summary

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Main Duties And Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations and seating chart
• Escort customers to assigned dining or bar areas
• Provide food and beverage menus
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
• Take carry out and room service orders and collect payments
  
  

Supervisory Responsibilities

NONE.

Job Requirements

Education: High School Diploma or GED

Experience: 1-2 years hosting/customer service experience, preferred.

Skills

• Ability to communicate fluently in English with hotel/restaurant guests and employees.
• Ability to provide friendly, efficient and courteous service to guests.
• Ability to work under pressure, be organized, self-motivated and work well with others.
• Strong positive attitude and ability to initiate light conversation with guests.
• Knowledge of hotel property and operating hours.
• Customer focus and drive to deliver optimal employee and customer satisfaction.
• Must have the ability to multi-task and perform well under stressful circumstances.
• Ability to handle money and operate a point-of-sale system
  
  

Working Conditions

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: POS, Resy

Physical & Mental Requirements

• Must be able to lift 50lbs;
• Ability to bend, kneel, squat;
• Ability to stand/walk for an 8 hour shift
  
  

Work Environment

• High guest interaction
• Fast paced; high volume
• Subject to extreme weather conditions including high heat, rain, wind, etc.
  
  

EOE / DFWP