What are the responsibilities and job description for the Commercial Lines Account Manager position at The Reis Group?
Come join a growing insurance agency with locations in Albany, Orange, and Ulster Counties. We are currently seeking experienced candidates for full-time Commercial Lines Account Manager for our Kingston, Location.
This position is accountable for delivering high quality and efficient service to both internal and external customers while adhering to the highest ethical standards, promoting the image of the Agency and providing superior levels of customer satisfaction that drive long-term relationships. Some remote work can be made available.
Duties include:
Day to day Commercial Lines Account Management and service
Manage a mixed book of business - expiration/renewals by gathering all required renewal information for obtaining renewal quotes and policies
Renewal policy, change requests, endorsement and audit checking and processing
Work with underwriters/carriers, premium negotiation, policy binding/issuance including Excess Lines and surplus documents
Obtaining online policy documents
File management, updating and documentation of the management system
Issue binders, auto ID cards, LPR’s, form letters, generate finance agreements
Agency Billing to Accounting
Remarketing/quoting with completed application submissions
Cross-selling and servicing for assigned commercial accounts
Billing inquiries when support is unavailable
Certificates of Insurance when support is unavailable
Claims reporting and service as needed when support is unavailable
Educate and problem solve with customers by providing service via telephone and email correspondence
Maintain professional relationships and customer retention with excellence in service.
Qualifications and Skills Required:
A valid New York State Property and Casualty Brokers License and at least (2) years of prior Commercial Lines account service experience are REQUIRED.
- Knowledge of AMS360 and Microsoft Word and Excel is preferred.
Ø Possess a high degree of accuracy and attention to detail
Ø Excellent written and verbal communication skills
Ø Work well in a team environment
Applicants must be able to prioritize and multi-task, provide prompt, accurate, and courteous service to clients, as well as work well with producers. Excellent written and verbal communication skills with a positive attitude is key.
The Reis Group has been providing insurance products and services to the Hudson Valley and beyond for almost 50 years. We offer a highly motivated team environment with excellent salary and benefits. Our employees take pride in protecting and promoting the communities we serve. Built on strong customer service, we strive to provide “Insurance Worth Having”.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Supplemental Pay:
- Bonus opportunities
- Commission pay
Experience:
- Commercial Lines Insurance: 2 years (Required)
License/Certification:
- Property & Casualty License (Required)
Ability to Commute:
- Kingston, NY (Preferred)
Work Location: In person
Salary : $60,000
