Administrative Coordinator

POSITION: Administrative Coordinator – Part Time or Full Time

25-40 hours/week Hours:

Possible hours- Monday through Thursday 12:00-8:00 PM, Saturday 9:00 am-5:00 pm.

$19.00 an hour

On-site in St. Louis Park, MN - or remote for the right person

THE STORY: The qualified candidate works collaboratively with the administrative team to support a group of 40 therapists and their clients. The ideal candidate is warm and friendly, hardworking and efficient, detailed oriented, dependable and responsible, and excellence oriented. This role serves as the face of our clinic for prospective and existing clients, assists with the new client intake scheduling process, processes client payments and helps the administrative team with other assigned tasks.

DUTIES:

• Make and receive phone calls, and respond to email and online inquiries
• Set up intake appointments for new clients and complete any associated data entry & paperwork
• Run client payments and reach out to clients if their payments are not going through
• Perform general clerical duties to include but not limited to photocopying, mailing, and filing
• Interface with clients (greet and direct them, accept payments, check in with them about their satisfaction, etc.)
• General office upkeep and housekeeping (if onsite)
• Additional duties and special projects as assigned by the supervisor

BENEFITS FOR FULL TIME:

• Health, vision, & dental insurance & 50% premiums match
• Up to 4% 401(k) match
• 2 weeks yearly paid vacation time

MINIMUM REQUIREMENTS:

• Bachelor’s/Associate’s degree, or equivalent work experience
• Outstanding interpersonal skills; experience and comfort interacting with a wide range of people
• Proficient in business English, spelling, punctuation, and general office practices
• Proficient with and comfortable using technology
• Strong attention to detail
• Strong organization, time management skills
• Strong ability to work with minimal supervision
• Business casual work attire
• All offers of employment are based upon satisfactory completion of a criminal history background check

ADDITIONAL PREFERRED REQUIREMENTS:

• Familiarity with billing practices and strong understanding of how to interact with clients regarding their billing
• Knowledge of the mental health or insurance industries are a bonus!
• Cultural responsiveness; awareness of your own cultural identity and the ability to learn from and respectfully relate to other cultural backgrounds & heritages
• Ability to independently learn and use resources such as YouTube to develop new skills

TO APPLY:

Please send the following information to employment@mncouplescounseling.com:

• Your resume
• 3 references (preferably 2 professional and 1 personal); please include that person’s name, phone number, email address, and relationship to you

• A brief (1-3 minute) video of yourself answering the following questions:
• What about this position and the Relationship Therapy Center resonates with you?
• What sets you apart from other candidates?
• What restrictions would you have in working this position?

(You are welcome to use your phone for your video! We aren’t film experts. )