What are the responsibilities and job description for the Office Administrator position at The Renfrew Center of Pennsylvania, LLC?
The Renfrew Center has an opportunity for a full-time Office Administrator
Build your career with the leading provider in the field of eating disorders!
As a company that values diversity, equity, and inclusion, The Renfrew Center is dedicated to searching for and hiring individuals of all backgrounds and experiences. Renfrew is creating an environment where everyone celebrates an inclusive culture and a sense of belonging where all can thrive. We encourage all to apply for this position.
Position Responsibilities:
- Provide administrative and clerical support to the Philadelphia Center City site, including phone and front desk reception.
- Partner with the New York City site administrative assistant to remotely provide administrative and clerical support to that site.
- Communication with patient/family at both sites reviewing and documenting insurance benefits and financial responsibility.
- Generate reports, collect patient fees, and handle electronic scheduling.
- Manage patient census and electronic billing procedures.
- Responsible for office environment and coordination of vendor services at Philadelphia Center City site.
- Maintaining a high degree of professionalism, warmth, and confidentiality to protect our client’s rights. This includes professional interaction with clients, families, staff, and guests.
Education, Competencies and Credentials:
- Bachelor’s Degree preferred not required
- 2 years’ experience in healthcare office setting preferred
- Knowledge of insurance and billing preferred
- Advanced customer service/support ability
- Ability to work independently as well as a team.
- Managing multiple tasks accurately and in a timely manner, and skill at prioritizing.
- Must have solid computer literacy; excellent writing skills and strong administrative/organizational abilities.
Hours: 40 hours per week.
Health and Welfare Snapshot:
- Medical/RX and Vision
- Dental
- Generous Paid Time Off (PTO)
- 401K Plan with Employer Match
- Voluntary Short-Term Disability
- Employer Paid Long-Term Disability
- Group Life and AD&D
The Renfrew Center has been a pioneer in the treatment of eating disorders since 1985. As the nation’s first residential eating disorder facility, now with 19 locations throughout the country, Renfrew has helped more than 100,000 women with eating disorders and other behavioral health issues.
The Renfrew Center provides our patients with the tools they need to succeed — in recovery and in life. Offering a warm, nurturing environment, Renfrew emphasizes a respect for the unique psychology of those affected by eating disorders, the importance of a collaborative therapeutic relationship, and the belief that every patient deserves to actively participate in their own growth and recovery.
The Renfrew Center – An Equal Employment Opportunity Employer, devoted to diversity, equity and inclusion.
