Regional Sales Coordinator

Regional Sales Coordinator

Job Description: The Regional Sales Coordinator will support the group sales effort in the regional sales offices for Sarasota, by fulfilling multiple administrative duties, by having a working knowledge of all hotels & resorts sold throughout the regional offices, and by having a full understanding of Standard Operating Procedures in the sales departments and throughout the company.

The successful candidate will:

• Work closely with clients regarding their room blocks and points on contact.
• Develop a full working knowledge of each property PMS and FDC & utilize daily.
• Track all Direct Bill applications for all sales account for all properties, where applicable.
• File all contracts, missed punch forms, PTO forms, work schedules and trade shows for all properties.
• Turn all signed contracts and turn file check lists from the sales Department to all properties.
• Answer phones promptly and professionally, record messages thoroughly.
• Answer inquiry calls and record in FDC or on inquiry form.
• Assist Sales Department with loading inquiries into FDC.
• Order any new office supplies and replenish inventory as needed.
• Complete Site Tour Alerts and distribute to proper team members for all properties.
• Print daily reports as required by sales team and/or corporate office for all properties.
• Conduct file and / or FDC audits for form of payments, signed agreements, food and beverage minimums, etc.  for all properties
• Occasionally conduct account audits, calling clients to confirm contact information is correct.
• Audit Working Files for payments, signatures, and other SOP items.
• Complete and distribute amenity requests for all properties.
• Input data into spreadsheets and / or FDC.
• As needed, assist Business Development Manager with reports and research.
• As needed, merge contracts, group resumes, and group surveys.
• As needed, make reservations in OPERA / PMS
• Assist Regional Sales Support Manager with duties as assigned.
• Other administrative tasks as assigned.

Direct Report:

(Regional) Directors of Sales and Marketing

Job Requirements:  

• Must have a minimum of one year experience in hospitality industry.
• Prefer degree in hospitality or related field. Must possess excellent written and verbal communication skills.
• Must possess strong computer skills; prefer OPERA, FOSSE, FDC, Excel.
• Must demonstrate a general understanding of hotel operations and ability to grasp revenue concepts. Must be well organized and able to manage multiple tasks at once.
• Must work well with a variety of individuals. Must be punctual and dependable.