Operations Manager - the green o

Join the Team at Montana's Premier Luxury Ranch Resort!

About The green o:

The green o is nestled deep on the densely timbered southern edge of the expansive 37,000-acre Paws Up Ranch, the green o is a hidden gem designed for adults searching for the perfect blend of adventure and serenity. Staying true to our Montana roots, we’ve created 12 secluded Haus accommodations that give you the ultimate in privacy while surrounding you in nature. This isn’t just a luxury resort. This is a place where breathtaking views meet thrilling outdoor adventures—a place where your soul and spirit can wander.

Position:

The Operations Manager at the green oversees the guest experience at the green o. This includes food and beverage, lodging services and operations. Providing Forbes Five Star level services to all of our guests and employees.

• Medical, Dental, Vision Insurance
• 401K with Employer Match
• Paid Time Off – 9 Floating Holidays and 15 Personal Days
• Career Development and Advancement Opportunities
• Life Insurance, Long Term, and Short-Term Disability
• Employee Assistance Program (5 free counseling sessions)
• Referral Bonus Program (Get paid $250 to recruit)
• Carpool Reimbursement ($5-$20/Day)
• Employee Discounts on Merchandise (30% on select items in our retail store)
• Employee Lunch Provided

Check it out for yourself!

Join The HERD

The Primary Functions are:

• Manage operations of small dining outlet that is exclusive to guests of the green o.
• Manage all operations of a 12-accomodation lodging operation
• Run day to day scheduling and labor allocation
• Check-in and out of guests with the highest standards of service
• Hands on environment that relies on front line presence at all times
• Inspect and prepare for arrival all homes prior to guest arrival
• Inspect occasional stay-over cleans for quality
• Stay current on Forbes Five Star service standards and keep all staff trained to exceed all standards
• Advise culinary teams of feedback from guests
• Frequently walk property to ensure cleanliness and safety
• Work with transportation and fleet services to maintain fleet of vehicles
• Maintain exceptional working relationships and open lines of communication with all other departments, vendors, employees, and guests
• Attend and often lead mandatory meetings
• Communicate and maintain timelines and priorities.
• Maintain flexible hours to accommodate guest and special event’s needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed.

Looking for Team Members with:

• Knowledge of hotel, food & beverage and resort operations, including security and safety programs, employee relations, preparation of business plans, repairs, maintenance, budget forecasting, exceptional quality of service standards, and long-range planning
• Exceptional management skills with a proven track record in mentoring/leading a successful team
• Must be detail oriented, extremely organized, professionally polished, have an ability to work under pressure, be accountable and flexible
• Current driver’s license with 2 years driving experience

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.