What are the responsibilities and job description for the Turndown Attendant position at The Resort at Paws Up?
The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West. It's a family owned and award-winning destination that truly inspires.
The Resort at Paws Up is seeking to add an Evening Housekeeper (Turndown Attendant) to our team. The role of the Turndown Attendant is to provide an elevated turndown service to each cabin/tent. Providing a full clean to each accommodation, replacing any used linens, replenishing amenities, illuminating accommodation for a comfortable bedtime ambiance, and providing turndown gift from the resort each night.
The Primary Functions are:
- Refresh luxury homes, glamping tents, and other accommodations by removing trash, replenishing towels, wash dishes, clean and tidy areas, replace amenities, turndown beds and place the accommodation in turndown status.
- Ensure all homes and rooms are cared for and inspected according to standards.
- Operate within various housekeeping teams to achieve an exceptional level of efficiency and quality as they relate to housekeeping and turndown services.
- Follow assigned turndown instructions and meet deadlines.
- Stock homes, tents, and/or areas with all necessary supplies while continuously keeping all work areas clean and organized.
- Check stocking levels of all consumables and replace appropriately.
- Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
- Ensure confidentiality and security of visited rooms/homes.
- Assist in public area cleaning, home, and camp cleaning or any assignment requested.
- Perform a variety of cleaning activities, including but not limited to, sweeping; scrubbing; mopping, polishing; vacuuming; and shampooing.
- Responsible for keeping all work areas and vans cleaned and organized.
- Turn in items found in homes, camps or public areas to Housekeeping Management or the Lost and Found Department.
- Maintain direct contact with front desk and maintenance during shift; Report any problems or repairs needed.
- Report all problems and maintenance repairs using correct procedures.
- Maintain a high level of attention to detail at all times.
- Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed.
Preferred Availability:
We are currently seeking candidates who are available for evening shifts. Our ideal candidate would be able to commit to working during the hours of 1-9pm. Additionally, we are looking for individuals who can commence employment within the next month.
Looking for Team Members with:
- High school diploma, GED or vocational training or job-related course work
- Previous general cleaning experience
- Proven customer services skills, communication skills, and organizational skills
- Valid State Driver’s License with two years driving experience
- Availability for evening shifts
- Ability to start within the next month
Team members can look forward to:
- Carpool Reimbursement $5-$20/Day
- Employee lunch provided
- Employee Assistance Program
- Referral Bonus
- Employee discounts on merchandise
Check it out for yourself!
Join The HERD
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $5 - $20
