National Sales Manager

SUMMARY :

The National Sales Manager (NSM) will work closely with the Director of National Accounts and the SVP of Sales to achieve sales and profit goals for the business segments and customers for which he / she is assigned. The NSM will be responsible for the account management, analytics, operational tasks and growth of large strategic customers and programs. This position will require travel to attend customer meetings and industry events as deemed necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work with Director of National Accounts and SVP of Sales to develop business plans that will drive profitable sales growth within current assigned accounts.
• Negotiate and execute supplier agreements to ensure that they are consistent with SPR commitments. Assist in the management of legal contracts between SPR and assigned customers (where applicable).
• Collaborate with SPR Managers and Directors to ensure that the customer service requirements are achieved and that issues are resolved in a timely manner.
• Develop and enhance relationships with existing customers, including C Suite, buyers, account managers and product managers to secure SP Richards' position as the preferred wholesaler.
• Engage with Content team on product addition projects to ensure we meet deadlines and drive revenue through expanding our assortment on each customer's platform.
• Collaborate with Marketing on promotional opportunities that will drive revenue through increased exposure and customize for each account
• Work with internal teams to execute pricing strategies and implement optimal freight plans to increase revenue and optimize margins
• Use analytics to monitor ongoing customer profitability and process accuracy and efficiency to achieve forecasted goals.
• Work with SPR's operations' team to ensure compliance with relevant transactional metrics impacting key customer relationships.
• Identify trends, opportunities, or issues with key customers that could have an impact on revenue or profitability.
• Manage a pipeline of customer prospects, and secure new business relationships in order to achieve sales and profitability targets.

COMPETENCIES : Analytics

Process driven

Customer Focus

Strong communicator

Delivers Results

Leadership

People Development

Work Environment / Safety

EDUCATION and / or EXPERIENCE :

Four year college degree from an accredited institution. Sales, Operations and customer service experience in a business-to-business customer segment.

Language Ability :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively, both verbally and in written form.

Math Ability : Strong Analytics

Reasoning Ability :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to organize and prioritize.

Computer Skills :

PC proficiency, including Excel, and Word software and e-mail. Knowledge of Access is helpful.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the environment is moderate.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee is occasionally required to lift up to 10 pounds. The vision requirements include : close vision, distance vision, peripheral vision and ability to adjust focus.