Procurement Applications Manager

Summary :

The Procurement Applications Manager is responsible for managing the architecture, infrastructure, and processes of all Procurement applications including our Inventory Replenishment and Import Sourcing / Ordering systems. This individual is expected to be the subject matter expert for both systems and the primary liaison between our software vendors and SPR business users. This person will also serve as the project manager for issues and improvements related to these systems, including implementations, upgrades, and troubleshooting bugs. To learn more about SPR visit : https : / / www.sprichards.com /

Location : Smyrna, GA (Near Battery Center)

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide daily support for systems and end users; first line of response for system issues
• Work with internal SPR business users (Procurement, Merchandising, etc.) to understand business needs, answer questions, and recommend system improvements based on usage / feedback to meet evolving business needs
• Provide training and support on how to effectively use the applications
• Serve as the subject matter expert for the applications, understand business processes, workflows, and data.
• Function as primary point of contact for any Manhattan DFIO and Bamboo Rose tickets (issues) and resolve assigned tickets to minimize business impact and downtime
• Manage and monitor all data interfaces and resolve interface errors
• Manage / Track Enhancement requests and serve as liaison between IT team, 3rd party software vendor, and business users to identify and implement solutions to resolve system failures
• Coordinate with software providers for system upgrades and updates.
• Develop test cases, testing, and manage / evaluate any enhancements / updates.
• Create, maintain and execute SQL statements
• Assist with the installation of software and troubleshoot issues in order to maintain a stable and reliable production environment.
• Maintain an up-to-date design document as changes are made
• Create, maintain, and update internal user and admin manuals and troubleshooting guidelines that can be referenced by business users of the systems
• Maintain access security for assigned applications
• Work with BA's and software providers during scoping and requirements sessions for system enhancements
• Configure applications for optimal performance
• Coordinate with IT and other departments the integration of systems with other systems (e.g. OTMS)
• Other duties as necessary or assigned

Skills and Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies :

Education and / or Experience :

Computer Skills :

Language Skills :

Ability to read and interpret documents such as release notes and procedure manuals. Ability to communicate effectively, both verbally and in written form.

Mathematical Skills :

Ability to calculate figures and amounts such as discounts, interest, proportions, margins and percentages. Understanding of basic algebra.

Reasoning Ability :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to organize and prioritize.

Organizational Skills :

Supervisory Responsibilities : None.

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the environment is moderate.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include : close vision, distance vision, peripheral vision and ability to adjust focus