What are the responsibilities and job description for the Program Specialist position at The Ritz-Carlton Yacht Collection?
Join the Ritz-Carlton Yacht Collection : Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence : The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Job Summary
The Program Specialist supports the marine operations team by coordinating marine program initiatives, managing program documentation, and facilitating communication between departments. This role is integral to the structured execution of marine projects and includes organizing program timelines, stakeholder engagement, and supporting project tracking. It requires a strong understanding of marine operations and program management tools to drive program efficiency and support marine project milestones.
Essential Functions
- Partner with marine operations leadership to track project progress, update timelines, and report milestones.
- Coordinate team meetings, workshops, and training sessions, ensuring all logistical aspects are optimized for maximum efficiency.
- Oversee communication channels for the marine team, ensuring alignment and timely follow-up on action items and stakeholder inquiries.
- Maintain and update program documentation to reflect ongoing developments in marine operations, ensuring accuracy and consistency.
- Prepare detailed status reports for senior management, including data analysis, project milestones, and key performance indicators.
- Analyze feedback and data from shipboard and shipyard projects to identify areas of improvement and ensure smooth workflow across all marine operations initiatives.
- Assist in managing marine program resources, including personnel scheduling, vendor coordination, and logistics for urgent supply needs.
- Oversee suite reservations for marine operations, ensuring efficient utilization and approval processes.
- Utilize program management software to assign tasks, track progress, and ensure timely completion of critical marine program initiatives.
Competency
Education
Skills & Experience
Work Environment
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
