What are the responsibilities and job description for the Foh Manager position at The River Merchant?
About the River Merchant
Featuring a seasonal patio that overlooks the Cuyahoga River, the River Merchant is Kent's premier riverfront restaurant. We are located at 911 North Mantua Street in Kent, OH; our hours of operation are: 5 PM–9:30 PM (Mon), 11 AM–9:30 PM (Tue–Thu and Sun) and 11 AM–10:30 PM (Fri–Sat).
We at the River Merchant pride ourselves on delivering a memorable dining experience through innovative cuisine, a curated wine collection, and a commitment to quality and customer satisfaction. We are seeking a talented and experienced Front of House Manager to lead our team, contribute to mutual goals across the restaurant, and elevate our clientele’s dining experience.
Summary of job posting
We are looking for an experienced manager (full-time) who is willing to contribute to our team goals, is calm under pressure, and who is dependable, diligent, attentive, and communicative. While we are searching for an experienced manager, we are adamant about continuing to train during and after hiring to work within our system.
Responsibilities
• Managing shifts while answering questions for staff and guests
• Working with staff members to ensure proper service to guests
• Assisting staff members and guests when they have issues that need resolved
• Properly filling out morning, mid shift, and end of night paperwork
• Check in with departments (kitchen, bar, etc.) and ensure tasks are completed
• Ensuring proper opening and closing procedures to ensure restaurant success
Requirements
• Reliable transportation to/from the River Merchant (Kent, OH) (Required)
• 2-5 years of prior management experience (Required)
• High integrity with a great attendance record
• Able to learn and adapt to new environments
• Able to lift and carry up to 50 lb. climb ladders, and perform manual tasks
• Able to work in varying temperature conditions, particularly in the summer months
• Good communication skills, including the ability to vocalize properly, listen effectively, and provide insightful feedback as needed
Shift duration availability (M–S)
• Morning shift: 8 hr (8:30AM - 4:30PM)
• Night shift: 8 hr (4PM - 11 PM or 12 AM Friday/Saturday)
