Automotive Cashier/Appointment Coordinator - Toyota

Location: Puyallup, WA
Job Type: Full-time
Reports To: Parts Manager
Salary: $36,000 - $44,000 annually

Join Our Team as a Cashier/Appointment Coordinator at Larson Toyota!

Larson Toyota is seeking a motivated and customer-focused individual to join our service team as a Cashier/Appointment Coordinator. This dual role is essential to creating an exceptional experience for our customers, ensuring their service appointments are scheduled smoothly and their checkout process is seamless and positive. If you're looking for an entry-level role with growth potential in a reputable automotive brand, this is the perfect opportunity for you.

What You’ll Do:

Cashier Responsibilities:

• Greet customers warmly and professionally, ensuring a friendly and welcoming atmosphere.
• Listen attentively to customers’ needs, providing accurate information and assistance.
• Process customer payments (cash, credit cards, checks), and maintain proper record-keeping for all transactions.
• Accurately compute and process bills, ensuring the checkout process runs smoothly.
• Reconcile the cash drawer at the end of each day.

Appointment Coordinator Responsibilities:

• Serve as the first point of contact for customers scheduling service appointments.
• Provide detailed information about available services and coordinate appointment schedules.

Additional Duties:

• Serve as a backup receptionist when needed.
• Manage incoming and outgoing mail efficiently.
• Handle multiple tasks simultaneously, ensuring deadlines are met and exceeding customer expectations.
• Assist with additional tasks as required.

What We’re Looking For:

• Strong customer service skills and a friendly, professional demeanor.
• Attention to detail and the ability to manage various tasks in a fast-paced environment.
• A positive attitude with a strong desire to learn and grow within the automotive industry.
• Basic computer and math skills for handling transactions and scheduling.
• Previous cashier or customer service experience is a plus but not required.

Why Join Larson Toyota?

• Competitive hourly wage with opportunities for growth.
• Work with Toyota, a brand known for its quality and reputation.
• Supportive team environment where you’ll be valued and given the tools to succeed.
• Room for advancement within the company, making this a great opportunity for someone eager to start their career in the automotive industry.

If you're ready to take the next step in your career and be part of a team that values customer service excellence, apply today to join the Larson Toyota family!

Larson Automotive Benefits:

Larson Automotive Group offers a comprehensive group medical insurance plan to all hired full-time applicants that start the first of the month following the completion of continuous 60 of employment. We offer 4 plans to help employees access the best plan that fits their budget and needs. One plan is zero cost to the employee. We also have a company paid Life ($10,000) and AD&D plan ($40,000.00) that is for all benefit eligible employees. Employees must maintain no less than 32 hours per week to be considered ‘full-time’ for benefits.

In addition to medical insurance, Larson Automotive Group also offers vision, dental and various other ancillary coverages such as additional Life, AD&D, LTD, STD, Accident, Hospital, and Pet insurance to name a few.

Larson Automotive Group also provides an Employee Assistance Program. This is a specialized referral program available to employees to assist in various personal situations. This includes counseling for substance abuse, financial difficulties, mental illness, family issues and more. These are all provided to the employee free of charge and confidential with a third party.

Larson Automotive Group also helps plan for your future with our retirement plan available to all employees over the age of 21. The 401k plan starts after the completion of 2 months of employment, the employee will be automatically enrolled into the program starting at a 3% deduction and this will increase 1% per year for the first 3 years. The company does match 50% of the first 4% contributed by the employee. Employees on a budget or who want to know exactly what will be coming out of their check can also opt to have a flat dollar amount withheld from their check. We also offer a ROTH plan option as well. Employees can opt out of the plans at any time.

We offer a KOFE (knowledge of Financial Education) plan free of charge to the employee to help provide the employees with the tools needed for financial wellness.

Hourly and Salary employees will receive 6 paid holidays each year.

We offer a competitive PTO (Paid Time Off) program; employees begin to accrue hours from day one worked (eligible to use after 90 days of employment). PTO is accrued for the first 2 years at 1 hour for every 40 hours worked at 3 to 10 years 1.53 hours of PTO for every 40 hours worked and at 10 years 2.30 hours of PTO for every 40 hours worked.

We offer a vehicle purchasing programs for all the vehicle brands we offer. All you need to do is contact the GM of that dealership to see what options they currently have available.

• High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience.
• Basic mathematical aptitude
• Clear and concise communication skills
• Customer service experience
• Ability to independently problem solve.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.