Senior Technical Product Writer Job at The Rockridge Group in New York

Job Description

Job Description

TITLE : Senior Technical Product Writer

LOCATION : 405 Lexington Avenue, New York, NY 10174

We are looking for a passionate and confident Senior Technical Product Writer that will help us scale our content and data management platforms through thoughtful and useful product requirements documentation and user guides. You will be responsible for the delivery, maintenance and continuous improvement of user resources designed to aide developers and instruct end-users in the consumption of the platforms. User resources include product requirements, knowledge base, end-user documentation, how-to guides, eLearning’s, and overall product feature tours.

Responsibilities

• Develop comprehensive documentation that meets organizational standards
• Own the end-to-end content lifecycle by curating, editing, and creating the content
• Gather feedback from stakeholders, implement improvements, ensure accuracy and relevance
• Write user-friendly content that meets the needs of the target audience and sets our users up for success
• Develop and maintain detailed databases of updated and appropriate reference materials for each of our products
• Product management duties for digital lines of business pertaining to content management systems, programmatic media ecosystem and technology
• Experience architecting solutions that include automation, data management, integration technologies and deployed on cloud infrastructures
• Ongoing documentation of feature releases and translation of new features into user guide content
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
• Initiate programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, create program structure, and securing cross-functional support.

Skills and Qualifications