What are the responsibilities and job description for the Client Success Manager position at The Rustman Agency?
Job Description
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We are seeking a Client Success Manager to join our team in the Financial Services industry. The ideal candidate will be responsible for ensuring the success and satisfaction of our clients. This role requires a customer service-oriented individual with strong sales skills. The Client Success Manager will work closely with clients to understand their needs and provide solutions to help them achieve their financial goals.
Responsibilities:
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Requirements
Requirements:
- Proven work experience as a Client Success Manager or similar role
- Strong sales and customer service orientation
- Excellent communication and negotiation skills
- Ability to prioritize, multitask, and manage time effectively
- Bachelor's degree in Business Administration, Sales, or relevant field
- 0-1 years of work experience in a similar role
Salary: $50,000-72,000
Required Skills:
- Sales
- Customer service oriented
Salary : $50,000 - $72,000
