What are the responsibilities and job description for the Hotel Front Desk Clerk - Full Time position at The Saint Hotel Key West?
Four or five 8 hour shifts per week - mix of 7-3pm shift & 3-11pm shift.
*Role includes opportunity for commission sales.
*Must be living in Key West/The Lower Keys now, to apply.
To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.
No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.
To be thoroughly acquainted with all check-in procedures and policies.
To be thoroughly acquainted with all check-out procedures and policies.
To be a main liaison between guest and the hotel.
Be familiar with guest scenarios.
Be familiar with all technical equipment as related to the Front Desk.
To be familiar with all hotel facilities.
To be familiar with general organization set-up.
Read, initial and sign the Pre-shift and discuss open issues with Front Office
New items pop up daily, these are just a few of everyday occurrences.
Please do not apply unless you live in Key West/the Lower Keys right now
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Hotel Hospitality: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $20 - $22