What are the responsibilities and job description for the TSPA Support Staff position at The Salon Professional Academy- Harrisonburg?
Company: TSPA Harrisonburg
Job Description:
TSPA Harrisonburg is seeking a friendly and professional Front Desk Coordinator to ensure an exceptional guest experience from arrival to departure. As the first point of contact, this role requires excellent customer service, organization, and problem-solving skills. Responsibilities include guest check-ins and check-outs, appointment scheduling, handling inquiries, revenue optimization, and other administrative duties. Additionally, this role will assist in event planning, including student graduations, celebrations, and admissions events. A positive attitude, ability to multitask under pressure, and schedule flexibility are essential.
Responsibilities:
- Follow all school policies and procedures
- Attend staff meetings as directed
- Open, close, and balance the cash drawer
- Retrieve and respond to phone messages
- Schedule appointments for guests and students
- Make daily confirmation calls
- Teach students proper guest handling procedures
- Maintain a clean and organized reception area
- Dust retail shelves and keep the desk clutter-free
- Assist with inventory as needed
- Meet monthly sales and service performance goals
- Assist in planning student graduations, celebrations, and admissions events
- Attend sales and training events as required
Work Schedule:
- Reports to the Lead Educator or Director of Operations
- Full-time or part-time positions available (hourly pay)
If you have strong customer service skills, attention to detail, and the ability to work in a fast-paced environment, we encourage you to apply.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- No nights
- No weekends
- Rotating weekends
- Weekends as needed
- Weekends only
Ability to Commute:
- Harrisonburg, VA 22801 (Required)
Ability to Relocate:
- Harrisonburg, VA 22801: Relocate before starting work (Required)
Work Location: In person
Salary : $16
