What are the responsibilities and job description for the Front of House Manager position at The Salty Dog?
Duties
As the Front of House Manager, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. Your duties will include:
- Managing and supervising front of house staff, including servers, hosts, and bartenders
- Training new employees on restaurant policies, procedures, and customer service standards
- Ensuring a smooth flow of service by coordinating with the kitchen staff
- Handling customer inquiries, concerns, and complaints in a professional manner
- Monitoring food quality and presentation to maintain high standards
Skills
To excel in this role, you should possess the following skills:
- Strong leadership abilities with the ability to motivate and inspire a team
- Excellent communication skills to effectively interact with customers and staff
- Knowledge of restaurant operations, including food preparation, service, and sanitation guidelines
- Proficiency in hospitality management software and POS systems
- Ability to handle high-pressure situations and resolve conflicts in a calm manner
- Understanding of food handling safety regulations and procedures
- Familiarity with food service management best practices
If you are passionate about delivering exceptional dining experiences and have the skills required for this position, we would love to hear from you. Join our team as the Front of House Manager and contribute to our continued success!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person