What are the responsibilities and job description for the Administrative Assistant and Program Specialist position at The Salvation Army Central Territory?
Job Objective: The position will provide administrative and program support to the Corps.
Essential Functions:
Administrative Functions
- Receive, screen and direct incoming phone calls; assist callers as needed
- Receive and direct visitors and clients
- Maintain reception area
- Provide data entry, typing, and general clerical support
- Process incoming and outgoing mail
- Manage office support functions
- Maintain program and other files as assigned
- Maintain community services worker intakes and reports
- Respond to requests for information and data
- Manage calendar for Corps Officers
Program Support Functions
- Maintain the food pantry in all areas in accordance with Kansas Food Bank and The Salvation Army food handling policies
- Work with the staff and volunteers to serve clients in a friendly and courteous manner
- Assist donors bringing in donations
- Assist clients carrying out items
- Keep communication open with all staff, supervisor, volunteers, and clients. Assisting with obtaining volunteers for food pantry, food drives, and other events
- Maintain community agencies referral list and refer clients as appropriate
- Maintain client files and fund balances in MAACLink database
- Track volunteer work details and hours and update monthly reports
- Assess needs and schedule volunteers to for all the various programs and projects
Minimum Qualifications:
Education: High School diploma or equivalent
Experience: Two years in experience in the office field with basic secretarial knowledge or customer service experience; experience working in an office environment of a nonprofit organization preferred.
Certifications/Licenses: None
Skills/Abilities:
- Professional verbal and written communication skills in standard English
- Demonstrated interpersonal skills
- Must have demonstrated leadership qualities and ability to work with minimal supervision
- Time management skills and ability to handle multiple demands and priorities
- Sound judgment and reasoning ability/skills
- Problem solving and conflict resolution skills
- Ability to interact positively with applicants, co-workers, other departments, and community partners
- Ability to work with people of diverse racial, ethnic, and socioeconomic backgrounds in a sensitive and culturally appropriate manner
- Must possess strong computer skills with ability to compile reports
- Ability to operate basic office equipment including telephone, personal computer, copier, fax, and scanning equipment
- Conversant in and supportive of The Salvation Army mission
Supervisory Responsibility: None
Physical Requirements: Includes bending and squatting; standing for extended periods of time; walking up and down stairs multiples times daily; lifting, pulling, and pushing of materials up to 40 lbs. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Travel: None
Driving: Driving is required. Must possess a valid driver's license from the state of residence. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Working Conditions: Work is performed in a typical office and food pantry environment
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army is an equal opportunity employer. Candidates who are back to work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Requirements:- Full Time Position - 40 Hours per Week
- Benefits Eligible - Medical, Vision, Dental Insurance; Life Insurance; Supplemental Insurance; Retirement Plans; PTO
