Community Outreach Programs Manager

The Salvation Army has been actively serving America's youth for over 120 years. Salvation Army corps community centers offer religious and character-building programs that can include Sunday school, youth troops, music classes, athletics and sporting events, arts and crafts, camping, and more. All youth have a chance to experience educational enrichment, life skills development, and spiritual and physical wellness. Such experiences allow all children and adolescents to envision and pursue better futures. If you want to make a difference, apply now!

The Community Outreach Programs Manager manages outreach and social services programs that address the physical, psychological and spiritual needs of program participants.

About the role:

• Provides leadership, training and direction to staff, and volunteers involved in the daily social services operations of The Salvation Army of Manitowoc County.
• Conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status
• Identifies psychosocial, economic and physical needs of clients; assesses and reassesses client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
• Develops and implements a case plan that presents intervention strategies to meet client needs including alternative placement, job training, socialization, nursing services, legal and medical intervention and financial assistance according to State and federal regulatory guidelines and budget limitations.
• Performs community outreach/home visits within Manitowoc as needed/required.
• Oversees and coordinates the implementation of the Pathway of Hope approach to services.
• Maintains all necessary paper and electronic client records and ensures data entry is completed in a timely manner.
• Assumes responsibility for the completion of TEFAP documentation, and reports and submits to the appropriate agency by required deadlines.
• Supervises the distribution of vouchers, financial assistance and other deliverables to clients within program budget and policy constraints.
• Oversees and coordinates the organization and daily operation of the Food Pantry program. Dispenses food orders during weekly distribution hours and in other emergency situations. Serves as the agency liaison with Feeding America, Hunger Coalition, and other partners.
• Provides primary management of in-kind-gifts and financial resources, including managing inventory and equitable allocation of items, accepting and reporting donations, and issuing receipts as requested. Coordinates volunteer drivers to pick up in-kind donations as needed.
• Serves as the agency liaison for businesses, schools or other groups conducting food or clothing drives, when assigned.
• Maintains accurate program statistics and client demographics and prepares monthly statistical report.
• Ensures the organization and cleanliness of all Social Services areas including office spaces, sorting, waiting and storage areas.
• Assists with the coordination and execution of various social services programs and special events as needed, including establishing seasonal distribution schedules and organizing distribution processes.
• Attends and represents The Salvation Army at community group and agency meetings relevant to social services, as directed.

Education: Bachelor's Degree in Social Work or other Human Services field

Certifications: Valid Wisconsin driver's license with clearance to drive from TSA's insurance carrier. Must obtain the Territorial Caseworker Certification within one year of hire.

Experience: Four to five years experience

• Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an Equal Opportunity Employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply!

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army's brand promises to Do the Most Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• • Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 30 days of employment.