Service Extension Area Manager

Position Summary

Essential Functions (approximate time spent)

• Supervise social services programs (e.g., POH, emergency assistance) and thrift stores, if assigned, including staff and volunteer recruitment and oversight, and ensuring fiscal responsibility. (40%)
• Oversee seasonal and special events (e.g., fundraising, recognition events, camp). (20%)
• Provide program participants with direct assistance (e.g., foodshelf, Heatshare, vouchers). (15%)
• Maintain up-to-date, accurate participant information in casefiles and through database entry. (10%)
• Cultivate donor relationships and sponsorships. (5%)
• Recruit qualifying participants for POH and promote Salvation Army programs with participants and throughout the community. (5%)
• Engage in internal and external activities to promote and further The Salvation Army and POH goals and objectives. (5%)

Education and Experience

• Bachelor's degree in relevant field. In lieu of degree, a combination of education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience with increasing responsibility required.
• Previous staff supervision highly preferred.
• Experience conducting long-term case management preferred.
• Must pass background checks, possess valid driver's license, and meet MVR requirements.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with occasional evenings and weekends.
• Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

Provide supervision, mentorship, and training to the Social Services team of employees and volunteers. Make employment recommendations to supervisor.

Driving/Travel Requirements

Drive personal or agency vehicle to support the mission of The Salvation Army.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off