What are the responsibilities and job description for the Service Center Coordinator position at The Salvation Army Northwest Division?
Description SERVICE CENTER COORDINATOR MARYSVILLE SERVICE CENTER Job Description Regular Full-time; Non-Exempt Position $25-27 per hour(DOE) FUNCTION : Provides overall supervision and oversight of the Marysville Assistance Center. This center functions in collaboration with a local committee. Services range from providing meals, financial assistance, sending children to summer camp, supporting those in need with basic needs, back-to-school assistance, and Christmas assistance. SPECIFIC DUTIES & RESPONSIBILITIES : Model an open, client-centered, compassionate, non-judgmental approach Set boundaries and adhere to eligibility and other program guidelines Meet and follow all Salvation Army policies & program requirements Balance and manage multiple tasks and priorities Respond to crisis situations in a calm, positive manner Complete tasks, projects, and daily requests in a timely manner Provide effective oral, written, and electronic communication Provide oversite of daily activities and day-to-day operations of the center Attend agency and staff meetings as determined by the supervisor Banking / Billing- Make deposits daily as needed, as well as process and code vouchers for payment Budget, track, and provide financial stewardship for all Salvation Army funds and donations Seek and / or apply for new funding opportunities to grow the center. Record, report, and manage all-in-kind donations Meet goals and outcomes set by the program and supervisor Social Services Interview and asses' clients' needs while keeping good records of services provided Provide referrals to both internal and external resources as necessary Answer and respond to client assistance phone calls, e-mails, and faxes within 24-48 hours and respond to drop-in visits as needed Maintain client records, accurate data entry, and produced reports as required by supervisor, agency policy, and funding sources Volunteer Management Increase and leverage volunteerism in Marysville Provide effective leadership and training to volunteers Community Collaboration & Outreach Promote agency programs through community meetings, events, and presentations to community organizations or through other public relations activities Coordinate and support a monthly Committee meeting Programs Coordinate, recruit, and grow the center programs which include but are not limited to Christmas Distribution, Kettles, Summer Camp, and Back to School programs Emergency Preparedness- facilitate and coordinate planning center preparedness and training Perform other work-related duties associated with the general responsibilities of the center and / or as assigned by the supervisor PHYSICAL REQUIREMENTS : Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Ability to grasp, push, and pull objects such as files and file cabinet drawers and reach overhead Ability to climb stairs Ability to operate a telephone, desktop, or laptop computer Ability to lift up to 25 lbs. Ability to access and produce information from a computer Ability to understand written information Ability to work independently and as part of a team Must be able to pass a WA MVR check and TSA driving courses. Must have a Drivers License QUALIFICATIONS : High School diploma. Five years of social service experience is preferred; three years is acceptable. SKILLS, KNOWLEDGE AND ATTRIBUTES : Good verbal and written communication skills. Ability to work with a diverse group of people. Add driving requirements The following equipment may be used : telephone, computer equipment, fax / copy machine, and audiovisual equipment. WORKING CONDITIONS : On-site, Monday through Friday, except
Salary : $25 - $27
