Administrative/Social Services Assistant

LOCATION: Green Valley Service Center – 555 N. La Canada Drive #101, Green Valley, AZ 85614

SUPERVISOR: Service Center Coordinator

STATUS: FT/40 Hours- Monday-Friday 8:00 am-4:30 pm

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

• High School Diploma/GED
• 2 years of administrative support experience or community social services
• Computer literate in Microsoft Office Software, including Word, Excel, PowerPoint
• Ability to work with people of diverse backgrounds and circumstances
• Ability to assess at-risk participants and situations
• Comprehensive knowledge of local community resources
• Excellent verbal and written communication skills
• Able to handle a variety of projects simultaneously
• Successful background clearance
• Valid Arizona Driver’s License

RESPONSIBILITIES:

• Provide administrative support to the Green Valley Service Center Coordinator
• Communicate and handle incoming and outgoing electronic communications on behalf of the Service Center Coordinator
• Transcribe, compose, type, and expedite a variety of correspondence for the GV Social Service Center
• Transcribe, produce, and distribute minutes for the GV Advisory Council
• Manage application process for participants of Kids Care Fair, assign tickets, and assist with distribution of items to families during the event
• Assist with back-to-school supply drive, distribution of event notification, and collection of items.
• Assist with holiday efforts, angel tree, toy distribution, and kettles.
• Handle the volunteer application process for Green Valley holiday community dinners and assist with the assignment of responsibilities.
• Handle volunteer orientation training for TSA Green Valley Service Center events
• Maintains record logs and receipts for gifts in kind, and monetary donations following proper procedures
• Conduct interviews, assess immediate short and long-term needs, and develop case plans including budgets, expenditure accounting, referrals, target goals, providing appropriate resources and tools
• Provide case management and needed services to individuals/families in compliance with program policies and procedures
• Complete detailed files, with accurate and concise case notes for all clients assisted, including profiles, social history, HMIS information
• Provide clients and public households with the application process, procedures, eligibility requirements and benefits of the SNAP and AHCCCS programs
• Provide prescreening, online application, and copy/scan required documents for clients and public households seeking assistance
• Verify & document client employment, expenses, and housing status.
• Perform follow-up communication with referral agencies
• Assist with the general operations and set up of seasonal events including community dinners, toy distribution, Christmas Angel Tree approvals, and kettles
• Assist with toy organization, counting, and collections in conjunction with the fire department
• Represent The Salvation Army when interfacing with social service agencies, committees, and other groups as directed
• When assigned, act as liaison with outside agencies to disseminate information regarding TSA-provided services
• Attend all relevant training seminars and staff meetings as directed
• Other duties as assigned by the supervisor as it relates to the position of Administrative Assistant

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)