Client Choice Food Pantry Coordinator

Location: The Salvation Army, 1001 N. Pennsylvania Ave, Oklahoma City Position Type:     Non-exempt (hourly), Part-Time (up to 29 hours per week)   The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a part-time Client Choice Food Pantry Coordinator. We offer competitive benefits including Paid Time Off.                                   About this opportunity: Coordinates, directs, monitors and participates in the day-to-day operations of the Client Choice Food Pantry and overstock warehouse including ordering, processing, stocking, storing and distributing food pantry items; maintains an accurate count of inventory to minimize out of stock situations and investigates any discrepancies; oversees and assists pantry volunteers; trains staff and volunteers in equipment safety to ensure that operations run smoothly and in compliance with established policies and procedures; prepares and maintains statistical records of all activities, enters data in department database and generates reports, as requested, in an accurate and timely manner.   Essential Functions This job description should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.   Pantry/Warehouse Coordinator (45%)   Orders food and supplies, in appropriate quantities, from the Regional Food Bank of Oklahoma, including USDA items; monitors expenditures to ensure compliance with monthly food budget.   Monitors the supply of inventory available in the warehouse/pantry, including all foods and supplies, to determine the areas needing additional stock.   Coordinates the arrival and distribution of all ordered and donated items ensuring that items reach the appropriate destination in a timely manner; receive, count, stock items delivered.   Coordinates daily warehouse deliveries including accepting, unloading, organizing, and storing of donated and ordered items.    Inspects ordered and donated items for freshness; rotates inventory to prevent or minimize food spoilage; discards items in accordance with established procedures.   Maintains signage and proper freezer/refrigerator temperature logs as required for USDA regulations.   Ensures the warehouse area is properly maintained and always secured; keeps the dock and storage area clean, organized and in conformance with generally accepted standards for safety and fire codes.   Stores tools and equipment in an orderly and accessible manner in designated warehouse area.    Coordinates scheduling needs with Volunteer Coordinator.   Meets regularly with the Social Services Manager on Client Choice Food Pantry operations.   Receives and responds appropriately to pantry clients’ questions or concerns; informs Social Services Manager of each concern and how it was resolved.    Maintains and updates food recall information binder.   Loading and unloads items requiring a forklift.         Supervision (30%)   Supervises staff and volunteers in stocking/restocking the Client Choice Food Pantry; inspects work in progress and upon completion for accuracy and completeness; responds to volunteers and staff questions; ensures the work is performed in compliance with established standards, policies, and procedures.   Supervises food distribution and ensures an atmosphere of safety, respect, dignity, and service.    Supervises and participates in daily and weekly housekeeping duties for pantry and warehouse; ensures that the warehouse, food pantry, refrigerators, freezers, coat room and outside area is maintained in a neat and orderly manner.      Oversees reporting on emergency food boxes as part of the monthly intake data report.   Develops, updates, and maintains Procedures and Safety Manual for the Client Choice Food Pantry ensuring compliance with program regulations and requirements; provides in-depth training to staff and volunteers on pantry and warehouse procedures and safety guidelines.   Monitors volunteers break schedules, personal hygiene, and safety issues.    Supervises and coordinates food sorting and salvage activities, including USDA commodities and produce, with designated Salvation Army departments and Social Services staff.   Data Maintenance (20%)    Prepares, maintains, and completes necessary paperwork in compliance with program requirements; maintain statistical records of service and reports such as required by United Way, Community Council, Regional Food Bank of Oklahoma, USDA and Divisional Headquarters.   Ensures paperwork is accurate and complete and in accordance with program requirements; prepares and maintains statistical records of all activities, enters data in department database and generates reports, as requested, in an accurate and timely manner.   Maintains a daily tally of household and persons served; enters data in established database and generates monthly report.   Other Responsibilities (5%)   Evaluates and monitors the client in-take process; provides input and direction to staff and volunteers, as needed, to ensure the process runs smoothly and applications are expedited in a timely manner.     Attends and participates in staff meetings, ministry and community meetings, public awareness events, community outreach and other events as requested by the Social Services Manager or Corps Officer.   Assists at the client in-take window, as needed.   Assists with and participates in Christmas Angel Tree distribution, Disaster Services and other Social Services programs as requested by the Social Services Manager.   Performs other duties as assigned.   Materials and Equipment   Forklift             Pallet Jack      Handheld Tools                       Various Power Equipment                              General Cleaning Supplies                 General Office Equipment            Knowledge, Skills, and Abilities   Knowledge of effective and efficient food pantry/warehouse operations.   Knowledge of local, state, and federal regulations governing food storage and disposal and safety requirements.   Knowledge of The Salvation Army policies and procedures affecting or relating to the Social Services department.   Knowledge of effective communication and motivation practices.   Intermediate to advanced computer skills proficiency in word processing and database input.   Ability to work with the volunteers and clients encompassing all types of behaviors and personalities.   Ability to build and maintain effective and professional working relationships with staff, volunteers, clients and community agencies.   Ability to develop, implement and enforce program policies and procedures.   Ability to organize and evaluate warehouse and pantry items.   Ability to sort and determine the suitability of delivered and donated items.   Ability to prepare accurate and complete inventory and statistical records and reports.   Ability to complete paperwork and enter data into the computer accurately and efficiently.   Ability to ensure the warehouse area and equipment are maintained in a neat, orderly, safe, and secure manner.   Ability to build and maintain effective working relationships with donors, volunteers, and staff.   Ability to remain calm and make sound decisions.   Ability to respond to emergencies in a calm and effective manner.   Ability effectively and efficiently work on multiple tasks at the same time without becoming frustrated or disorganized.   Ability to prioritize work tasks and manage time effectively.     MINIMUM QUALIFICATIONS REQUIRED   Education and Experience   High School Diploma or G.E.D., preferred and two years’ experience working in a warehouse setting and two years progressively responsible administration experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.   Certifications/Licenses Valid Driver’s License Forklift Certification – or willing to obtain       Physical Requirements   Ability to meet attendance requirements.   Ability to read, write, and communicate the English language.   Ability to ready and follow written and oral instructions.   Ability to prepare and analyze figures, data, and statistical reports.   Ability to perform strenuous, heavy work involving the lifting and carrying of heavy objects.   Ability to perform continuous walking, standing, and stooping.    Ability to greet guests, such as volunteers, clients, and donors.   Ability to alternate between manual labor duties and contact with public, guests, clients, and volunteers.   Ability to drive forklift, operate a manual forklift and/or operate a manual two-wheeler/dolly.   Ability to push/pull equipment.   Ability to operate equipment necessary to complete the essential functions of the position.    Ability to move hands in repetitive motions including grasping, holding and finger dexterity.   Ability to display eye-hand coordination.   Ability to visually inspect, distinguish colors, measure/assemble at distance close to the eye.   Ability to climb stairs, step stools and ladders.   Ability to carry equipment necessary to complete the essential functions of the position.   Working Conditions   Work is performed in a pantry/warehouse environment where there are physical discomforts associated with changes in weather and temperature or discomforts associated with noise, dust, dirt and the like. Duties are usually performed by frequent walking and/or standing, kneeling, bending, climbing, crawling, or squatting relieved by lesser periods of sitting.  Moderate amount of physical effort required associated with walking, standing, lifting, and carrying objects (possibly greater than 50lbs.).    Why work for us? The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.  Our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.   Additional Information: All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.   To apply, click on the “Apply Now” icon at the bottom of this posting.   Application Submittal Period:  Until filled.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.   Equal Opportunity Employer Minorities/Women/Veterans/Disabled