Receptionist

The Salvation Army, an internationally recognized nonprofit, faith-based organization, has an opening for a Social Services Receptionist, located in Amarillo, Texas.   Job Summary: Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures; answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients.    Knowledge, Skills and Abilities: Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.   Skilled in Microsoft Word and Excel applications with the ability to effectively create and maintain Spreadsheets.   Ability to interview clients to evaluate and serve their needs.   Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions.   Ability to build and maintain effective working relationships with the public and community agencies.   Ability to prepare accurate and complete client records, reports and statistics.   Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.   Ability to present a positive and professional image of The Salvation Army.   Education and Experience: High school diploma or G.E.D. AND two years’ experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.   Physical Requirements: Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, computer and adding machine. Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light to moderately heavy objects (less than 50 lbs.) frequently. Working Conditions: Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.   Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.   Additional Information: All employees recognize that the Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.To apply, please select the "Apply Now" icon at the bottom of this posting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.   Equal Opportunity Employer Minorities/Women/Veterans/Disabled