What are the responsibilities and job description for the Secretary/Receptionist position at The Salvation Army Western PA Division?
We are seeking a Receptionist/Secretary to join our team at The Salvation Army's Dubois Corps. This role is essential in ensuring smooth office operations and providing exceptional customer service to our community members. Located in a supportive environment, you will contribute significantly to our mission of helping others and serving the community.
Responsibilities
- To handle incoming phone calls and direct calls to the appropriate person.
- To direct inquiries to other appropriate agencies if needed.
- Answer general questions on programs offered by The Salvation Army.
- Set up client appointments.
- Maintain records of Gifts-In-Kinds
- Write acknowledgements to donors
- Must be comfortable working independently while Corps Officer is away.
- Uphold all policies and procedures of The Salvation Army.
Intake Secretary Responsibilities:
- Interview clients.
- Maintain and keep updated case files.
- Maintain filing system including permanent files & active files for clients.
- Maintain social service statistics in computer data base
- Distribute emergency food to clients as needed, packing and re-stocking of pantry.
- Maintain records for utility assistance, adhering to policies and procedures, for EFSP and Dollar Energy.
- Assist Officers with seasonal applications such as Camp Allegheny, Angel Tree, Sheetz for the Kids, and Project Bundle Up
- Inform supervisor of low inventory of food on regular bases.
Knowledge, Skills, and Abilities:
- Ability to follow general office procedures and have organizational skills.
- Ability to work patiently with difficult and challenging people.
- Ability to be a team player, self-motivated and poses great organizational skills.
- Must have a valid PA driver’s license and reliable transportation.
- All three PA Clearances required upon employment and thereafter upon renewal date: PA Child Abuse History Clearance, Request for Criminal Record, and Fingerprint based federal criminal history.
- PA Mandated and Permissive Reporting and The Salvation Army’s KeepSAfe training required.
Educational and Experience:
- High School Diploma or equivalent.
- 1 or 2 years of relevant work experience.
If you are passionate about making a difference in your community and possess the skills to support our mission, we invite you to apply today to join The Salvation Army team!
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: 28 per week
Benefits:
- Paid time off
- Retirement plan
Schedule:
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12
