What are the responsibilities and job description for the Housing Manager_NE-AOK_602-Lodge position at The Salvation Army?
Housing Manager-NE_Residential Services-601
Job Summary
Supervises and participates in performing the day-to-day activities necessary for the smooth operation of a lodge/shelter/house providing housing, food, transportation, counseling, and educational assistance; ensures that paperwork is completed, and lodge rules are followed by all clients; ensures compliance with The Salvation Army policies and procedures as well as local, state, and federal regulations.
Essential Functions
This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.
Supervises Monitors and Clients (85%)
Supervises Housing Monitors; instructs and trains in the proper methods and procedures for conducting work; monitors work in progress and upon completion for compliance with established program policies and procedures.
Supervises and participates in the day-to-day operations of a lodge/shelter/house on an assigned shift; ensures all activities are conducted in compliance with established policies and procedures.
Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
Orients new clients to the program and prepares case records to facilitate case management; records daily statistics; collects, and receipts.
Ensures client comply with house rules; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients.
Counsels clients and provides assistance in locating permanent housing; provides appropriate referrals to other social service agencies in the community as needed.
Answers the crisis hot-line and provides crisis intervention through telephone interviews and client counseling where applicable.
Supervises and participates in the cleaning and maintenance of facilities, supplies and equipment; inspects facility on a routine basis to ensure compliance with established standards.
Supervises and participates in the selection, purchasing and preparation of food; monitors expenditures ensuring compliance with budget constraints.
Maintains an adequate level of food and supplies inventory; prepares inventory records and ensures the accountability and security of inventory items.
Coordinates transportation arrangements for beneficiaries and clients with appointments as needed.
Supervises housekeeping work to ensure facility is properly cleaned and maintained.
Prepares and maintains various logs, records, statistical reports, etc. reflecting program activities and occupancy level.
Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
Other Responsibilities (15%)
Checks the sex offender registry on a regular basis.
Receives and processes donations received.
Conducts house meetings, devotions and group activities with clients.
Plans, schedules, and assigns daily chores to be carried out by clients.
Reviews fire and safety systems daily to verify proper working order of equipment; ensures the safety of clients.
Performs other related work as required.
Materials and Equipment Used:
General Office Equipment Kitchen & Laundry Equipment Security System Equipment
Knowledge, Skills and Abilities
Knowledge of household management techniques.
Ability to prepare and process records and statistics in an accurate and complete manner.
Ability to supervise resident activities to ensure facility is properly maintained and secured in accordance with established policies and procedures.
MINIMUM QUALIFICATIONS REQUIRED
Education and Experience
High school diploma or G.E.D., AND two years experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications/Licenses
None
Physical Requirements
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to perform mathematical calculations.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.).
Working Conditions
Work is performed in a normal lodging environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Statement of Purpose
This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
Job Summary
Supervises and participates in performing the day-to-day activities necessary for the smooth operation of a lodge/shelter/house providing housing, food, transportation, counseling, and educational assistance; ensures that paperwork is completed, and lodge rules are followed by all clients; ensures compliance with The Salvation Army policies and procedures as well as local, state, and federal regulations.
Essential Functions
This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.
Supervises Monitors and Clients (85%)
Supervises Housing Monitors; instructs and trains in the proper methods and procedures for conducting work; monitors work in progress and upon completion for compliance with established program policies and procedures.
Supervises and participates in the day-to-day operations of a lodge/shelter/house on an assigned shift; ensures all activities are conducted in compliance with established policies and procedures.
Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
Orients new clients to the program and prepares case records to facilitate case management; records daily statistics; collects, and receipts.
Ensures client comply with house rules; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients.
Counsels clients and provides assistance in locating permanent housing; provides appropriate referrals to other social service agencies in the community as needed.
Answers the crisis hot-line and provides crisis intervention through telephone interviews and client counseling where applicable.
Supervises and participates in the cleaning and maintenance of facilities, supplies and equipment; inspects facility on a routine basis to ensure compliance with established standards.
Supervises and participates in the selection, purchasing and preparation of food; monitors expenditures ensuring compliance with budget constraints.
Maintains an adequate level of food and supplies inventory; prepares inventory records and ensures the accountability and security of inventory items.
Coordinates transportation arrangements for beneficiaries and clients with appointments as needed.
Supervises housekeeping work to ensure facility is properly cleaned and maintained.
Prepares and maintains various logs, records, statistical reports, etc. reflecting program activities and occupancy level.
Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
Other Responsibilities (15%)
Checks the sex offender registry on a regular basis.
Receives and processes donations received.
Conducts house meetings, devotions and group activities with clients.
Plans, schedules, and assigns daily chores to be carried out by clients.
Reviews fire and safety systems daily to verify proper working order of equipment; ensures the safety of clients.
Performs other related work as required.
Materials and Equipment Used:
General Office Equipment Kitchen & Laundry Equipment Security System Equipment
Knowledge, Skills and Abilities
Knowledge of household management techniques.
Ability to prepare and process records and statistics in an accurate and complete manner.
Ability to supervise resident activities to ensure facility is properly maintained and secured in accordance with established policies and procedures.
MINIMUM QUALIFICATIONS REQUIRED
Education and Experience
High school diploma or G.E.D., AND two years experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications/Licenses
None
Physical Requirements
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to perform mathematical calculations.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.).
Working Conditions
Work is performed in a normal lodging environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Statement of Purpose
This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
