Job Title:Coordinator, Ballpark Operations

Department:Ballpark Operations

Status:Nonexempt

Primary Objective:  Responsible for planning and executing non-baseball special events with an emphasis on internal events.

Essential Functions:

• Manage event execution including coordinating vendors, managing deliveries, and enforcing setup timelines.
• Meet with ballpark clients and assist in determining event needs including conducting facility site visits. Maximize profitability through upselling and efficient planning.
• Serve as a client liaison through event planning process; provide excellent customer service, quick thinking and problem solving.
• Ensures operational requirements as stated in Event Info Portal (non-baseball events) and Gameday Info Portal (for baseball events) are implemented, executed and fulfilled appropriately and correctly as communicated per each document from inception to completion.
• Coordinate with Event Staff Managers to generate timely schedules for staff and work through any additional special event requirements.
• Assists with Non-Baseball event financial tracking by logging all estimates and invoices.
• Supports planning and execution of baseball events when assigned.
• Serve as Ballpark representative at events; enforces T-Mobile Park practices and procedures throughout each event.
• Lead with a positive attitude and demonstrate commitment to all Team Members. Manage and teach the operation while holding all Team Members accountable for delivering the Mariners Way to guests and to each other.
• Participates in the supervision of all Operations Crew and Fielders. 
• Conducts Event Staff briefing prior to ballpark events.
• Execute at a high level all events in coordination with operations, support staff and any relevant departments and stakeholders. Maintain channels of communication and distribute information.
• Maintain a commitment to safety standards.
• Support all programs and initiatives of the Mariners Way and maintain a culture where Team Members strive to create exceptional experiences for all guests.
• Will perform other duties as assigned.

Education and Experience:

• Bachelor’s degree required.  Degree in hospitality, sports management, business administration or related field required, relevant work experience may be considered in lieu of formal education, if approved by management.
• A minimum of two (2) years of relevant work experience in events or facilities management in sports or at an entertainment facility required. A minimum of one (1) year experience leading/supervising event staff is preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Strong proficiency with Microsoft Office required. Able to learn new software programs and systems.
• Demonstrated ability to be creative and innovative, and proactive in promoting new ideas and concepts.
• Willing and able to work long/flexible hours including evenings, weekends and holidays.

•          Makes decisions and takes actions that contribute to exceptional experiences for guests.

• Authentic and Aware: Exemplifies the highest standards of professionalism and ethics, demonstrating a dedication to doing the right thing and treating everyone with respect. Is self-aware and open to feedback, ability to speak the truth with a positive intent, foster a culture of honesty and builds trust with the team. Commitment to the organization's mission is evident in both words and actions, aligned to actively contribute to the fulfillment of organizational goals.  

• Communicate and Collaborate: Values others and their views, actively engaging and partnering with team members. Seeks clarity and shares information transparently, fostering a collaborative environment while influencing others and aligning support. Excels in seeking out and leveraging the right resources, engaging in teamwork with a positive and productive approach. Whether verbally or in writing, communicates in a clear and constructive manner, contributing to an engaged and efficient workplace.  

• Execute with Purpose: Takes action and demonstrates accountability, leading with a sense of urgency and dedication to achieving results. Sets and meets challenging expectations for themselves and others, making timely, data-driven decisions and taking ownership of outcomes. Approachable, engaged, and committed; sets a positive tone and cares deeply about the organization. Manages time, priorities, and resources effectively, aiming for and achieving excellence.  

• Adapt and Innovate: Acts boldly, fosters innovation, and supports transformational change. Leveraging analysis and insights, develops new directions and solutions, identifying opportunities for improvement and displaying a commitment to fixing them. With an ongoing commitment to learning and self-development, overcomes challenges constructively and adjusts effectively to shifting priorities and rapid change. This approach contributes to a dynamic work environment focused on progress and continuous improvement.  

Physical Requirements and Working Conditions:

• Remaining in a stationary position, often sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers. (Computer, keyboard, mouse and telephone, performing clerical functions)
• Accessing office and work areas
• Must be able to access assigned locations in T-Mobile Park including navigating concrete stairwells, ramps and concourses.
• Must be able to move up to 40 lbs.

The Mariners are committed to providing a competitive total rewards package for our valued Team Members.    

The anticipated compensation for this role $28.85 per hour. We also provide complimentary parking and paid public transportation.    

All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.    

This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act.