What are the responsibilities and job description for the FOH Supervisor position at The Shack Riverfront Restaurant and Tiki Bar?
The Shack Riverfront Restaurant and Tiki Bar in Palm Bay, FL is looking for one FOH supervisor to join our 65 person strong team. We are located on 4845 Dixie Hwy NE. Our ideal candidate is self-driven, ambitious, and engaged. $17.00- $20.00 Plus Quarterly Bonus
Front-of-house manager duties?
A front-of-house manager plays a vital role in ensuring the customer-facing aspects of a business run smoothly. They are the primary point of contact for staff and customers, solving problems, addressing complaints, and ensuring each patron has an unparalleled experience. The role requires sharp attention to detail, willingness and capability to cover and perform in any position when needed, a keen sense of hospitality, and excellent problem-solving skills. Below is a list of typical responsibilities for a front-of-house manager:
Staff management
A front-of-house manager oversees the staff that interacts directly with customers. This can involve hiring, training, and scheduling employees while also ensuring they adhere to company policies and deliver excellent service.
Customer service
Direct interaction with customers is a significant part of the job. A front-of-house manager handles customer complaints, ensures satisfaction, and builds an excellent patron-client relationship.
Inventory and financial management
A front-of-house manager often handles inventory control and budgeting, orders supplies, and sometimes even takes responsibility for cash management and financial reporting.
We are looking forward to receiving your application. Thank you.
